Managing calls while away from your desk | Avaya 1210 instruction

Operating your Avaya 1210 IP Deskphone

Displaying call details

During an active call, use the Display feature to display the caller’s number and name (if available) without interfering with the call.

Display	1. Press the Display key.
	The call waiting information appears.
	If you use another feature, you can use
	the Display key to access information
	associated with those feature keys.

Managing calls while away from your desk

You can use the following features when you are away from your desk to manage an incoming call and to ensure you do not miss a call:

•“Using Call Forward” on page 91

•“Using Internal Call Forward” on page 92

•“Using Remote Call Forward” on page 94

Using Call Forward

Use the Call Forward feature to direct incoming calls to ring on another line (DN). A call already on your IP Deskphone cannot be forwarded.

Activating Call Forward

Use the following procedure to activate Call forward or change the call follow number

Fwd.

or

1. Press the Fwd soft key. or

Lift the handset and enter the Call Forward All Calls Activate FFC.

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Image 91

Avaya 1210 Managing calls while away from your desk, Displaying call details, Using Call Forward, Activating Call Forward

Contents

Avaya 1210 IP Deskphone User Guide Downloading documents Contact Avaya Support Revision history Revision history Revision history Revision history Contents Advanced features Operating your Avaya 1210 IP Deskphone Troubleshooting your Avaya 1210 IP Deskphone 141 Contents Welcome Feature overview On page 15 shows an Avaya 1210 IP Deskphone Avaya 1210 IP Deskphone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Safety standards Part 1 Safety standards Part 2 DenAn regulatory notice for Japan Connecting Power Location Navigation Customer service Customer service Getting started Using your Avaya 1210 IP DeskphoneBefore you begin Avaya 1210 IP Deskphone controls Avaya 1210 IP Deskphone display Context-sensitive soft keys are below Using your Avaya 1210 IP Deskphone Using your Avaya 1210 IP Deskphone Using your Avaya 1210 IP Deskphone Ring type License Notification Call features and Flexible Feature Codes Audio and text message broadcast Installing your Avaya 1210 IP Deskphone Connections on the Avaya 1210 IP Deskphone Connecting the headset optional Connecting the handsetAttaching the foot stand optional Connecting the power optional Connecting the PC Ethernet cable Connecting the LAN Ethernet cable Wall-mounting the IP Deskphone optional Telephone Options Basic featuresPassword Admin Virtual Office Login Basic features Volume adjustment Adjusting volumeOptions menu Contrast adjustment Adjusting the display screen contrast Selecting a language Telephone Options menu Selecting date and time format Telephone Options , and then select Accessing display diagnosticsDisplay Diagnostics Selecting a local dialpad tone Local Set Info Viewing IP Deskphone information Local Diagnostics Performing diagnostics Ring type Selecting a ring type Call Timer Enabling or disabling Call Timer Handsfree Enabled Headset Enabled Enabling OnHook Default PathConfiguring Live Dialpad Hook default path Number, name default Name, number Configuring Caller ID display orderLive Dial Pad Off Configuring Normal mode indication Electronic Lock Advanced featuresLocal Tools menu Assigning an Scpw Managing your Station Control Password Locking your Avaya 1210 IP Deskphone Configuring an Electronic Lock on your IP DeskphoneDial the Electronic Lock Activate FFC Unlocking your Avaya 1210 IP Deskphone Dial your Station Control Password Configuring the Local Tools menu Enter key Key Function Navigation key functions in dialog boxes Part 2 Contrast PreferencesContrast Language Language Local Diagnostics Network Configuration Using Virtual OfficeLock Menu IP Deskphone Can I log on to Avaya 1210 IP Deskphone? Virtual soft key Avaya 1210 IP Deskphone Logging in to Virtual Office IP Deskphone Using Virtual Office on your remote IP Deskphone Using Virtual Office on your office IP Deskphone Logging out of Virtual Office Emergency calls on your Remote IP DeskphoneAutomatic log out from Virtual Office Advanced features Entering and editing text Using the telephone dialpadUsing the soft keys Operating your Avaya 1210 IP Deskphone Making a call Using Off-hook dialing Using On-hook dialing Headset key Using Handsfree dialingTerminating a handsfree call Muting a handsfree call Switching from handsfree to handset modeSwitching from handset mode to handsfree Using a headset Switching from handsfree to headset Using PredialMaking a call Editing a Predial number Activating Ring AgainActivating Ring Again Press the Ring Again Deactivate FFC Enter the Ring Again Activate FlexibleCalling a Ring Again party after notification Deactivating Ring Again before notification Using Speed Call Using Last Number RedialStoring a Speed Call number Making a call using Speed Call Answering a call Using System Speed CallController SScCtl soft key Managing calls during a call Using Call HoldPlacing a call on hold Retrieving a call on hold Using Call WaitingAnswering an call during another call Returning to the original call Transferring a callTransferring a call to a third party Transferring a call using Timed Reminder Recall Using Timed Reminder Recall Using Attendant Recall Parking a call on the System Park DN Using Call ParkParking a call on a DN Not System Park DN or own DN Retrieving a parked call Parking a call using the Spre code or FFC You dial on Recording a Calling Party Caller Number Activating Call Forward Using Call ForwardManaging calls while away from your desk Displaying call details Deactivating Call Forward Using Internal Call ForwardReinstating a Call Forward number Call Forward Deactivate FFC Forwarding internal calls onlyCall Forward Activate FFC Deactivating Internal Call Forward Reinstating Internal Call Forward number Using Remote Call ForwardActivating Remote Call Forward Dial the Remote Call Forward Deactivate FFC Deactivating Remote Call Forward After you hear the dial tone, dial your DN Press the # key Setting up a Conference Call Using Call JoinManaging multiparty calls Goodbye key Using Conferee Selectable Display Viewing active conferees Disconnecting a conferee Calling group members Using Group CallGroup Call FFC Ending a group call Answering a group call Deactivating Make Set Busy Using Make Set BusyManaging calls while busy at work Activating Make Set Busy Dial the Automatic Wake-Up Request FFC Configuring Automatic Wake-UpHotel applications Entering Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFC Cancelling Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Verifying Automatic Wake-Up call Using Call Page Connect to make an announcement Paging features Using Automatic Preselection Meet-Me Using RadioDial the Radio Paging Access FFC Using Automatic Post-selection Dial the Radio Page Answer FFC. You hear the paging tone Miscellaneous Call FeaturesCharging a call or charging a forced call Answering a Radio Charging a transferred call to an account Dial the Call Detail Recording FFC Charging a conference call to an account Charge Conf Using External Server Applications Using Privacy Release Virtual Office Troubleshooting your Avaya 1210 IP Deskphone Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Voud Flexible Feature Codes Flexible Feature Codes Part 2 Troubleshooting your Avaya 1210 IP Deskphone 118 Quick Reference Feature operation Press the Up/Down Navigation keys Services menu Public Domain Notice Third party terms GNU 123 124 125 126 127 128 OpenSSL 130 131 Zlib Copyright and Permission Notice Curl Libpng 135 Kernrandom ConvertUTF Wchar functions Libjpeg 140 Terms you should know 142 LCD 144 SIP 146 Index 148 149 Index 150