38 Key Telephone User Guid e
4. HANDLING INCOMING CALLS
You can handle calls that r each your phone in a variety of ways:
• Answer Calls (page 38)
• Use Call Hold (page 38)
• Transfer Calls (page 40)

ANSWERING CALLS

You can answer various types of calls using the following procedure:
1. Pick up the handset or press the ON/OFF key.
2. Do one of the follow ing:
3. Complete the call, and replace the handset or press the ON/OFF key.

USING CALL HOLD

Depending on the set up of your system, you can put one or more calls on hold and
retrieve those calls using the HOLD key or a des ignated Floating Hold key.
To answer . . . Do the following . . .
A call ringing at someone
else’s phone a. Press the flashing FF key.
OR
a. E nter the Direct Call Pickup Set code (default
= 704).
b. Dial the number of the ringing extension.
A call ringing a phone within
your call pickup group Enter the All Calls Pickup Set code (default =
701).
An external call ringing a
phone within your call pickup
group
Enter the Externa l Ca ll Pi c kup Se t c od e ( de fa u lt =
702).
A call ringing outside your call
pickup group a. Enter the Specified Group Pickup Set code
(default = 703).
b. Enter the number of the call pickup group (01-
72) where the phone is ringing.
To answer a call