Panasonic KEY TELEPHONE manual Transferring Calls, Supervised Transfers, Unsupervised Transfers

4. Handling Incoming Calls

TRANSFERRING CALLS

You can transfer a call to an open extension, a busy extension, or an outside line. These transfers can be either supervised or unsupervised.

Note: If a transferred call is not answered within a specified time, the call rings again at the extension that transferred it.

Supervised Transfers

In a supervised transfer, you announce the call before transferring it. This allows you to give the recipient information about the call.

To supervise the transfer of a call to another extension or an outside number

1.While on a call, press the HOLD key.

2.Either dial the extension number or the outside line number to which the call will be transferred.

3.When the recipient answers, announce the call.

4.Complete the call by doing one of the following:

a.If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key.

b.If On-hook Transfer is disabled for your extension, press the PROG key.

Note: On-hook Transfer requires system programming.

Unsupervised Transfers

In an unsupervised transfer, you do not announce the call to the person receiving the transfer. You hang up before the recipient answers the call.

To transfer a call to another extension or an outside number without supervising the call

1.While on a call, press the HOLD key.

2.Either dial the extension number or the outside line number to which the call will be transferred.

3.Complete the call by doing one of the following:

40 Key Telephone User Guide