Panasonic KEY TELEPHONE manual Making Announcements to Busy Extensions, Answering an Announcement

5. Communicating Within Your Office

MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS

Note: This feature requires system programming or a specific ICX configuration, and may not be available. For information, see your system administrator or ICX dealer.

This feature (also known as Off-Hook Voice Announcement) allows you to make an announcement to a busy extension.

If party you called is using a digital key telephone, the announcement is heard only by the called party, not by the other party he or she is talking to. If, however, the party you called is using a single-line telephone, both the called party and the party he or she is talking to will hear the announcement.

To make an announcement

1.Pick up the handset or press ON/OFF.

2.Dial the extension number.

3.Press 8 if you hear the busy tone.

4.Make your announcement. (Your voice is heard on the extension, not on the other line.)

Answering an Announcement

To answer an announcement, you can use the OHVA Split key to speak to the announcing party or you may send a text message.

The OHVA Split key is an FF key that has been assigned to the OHVA function. The OHVA function is typically used in situations where the extension user must handle more than one call. The Split key must be set up by the system administrator or dealer.

To speak to the announcing party

1.While on a call, press the OHVA Split key.

2.Speak with the announcing party.

3.Press the OHVA Split key to return to the original call.

Transferring Calls with an Announcement

Note: This feature requires system programming or a specific ICX configuration, and may not be available. For information, see your system administrator or ICX dealer.

48 Key Telephone User Guide