Panasonic KEY TELEPHONE USING ACCOUNT CODES

3. Placing Outside Calls

32 Key Telephone User Guide

1. Pick up the handset or press the ON/OFF key.

2. Attempt to access an outside line.

3. When you hear the busy tone, enter the Callback Request code (default = 3).

4. Press the ON/OFF key again and wait for the callback tone. (When the outside

line is available, your phone rings and the FF key for the outside line flashes.)

5. Pick up the handset or press the ON/OFF key.

6. Dial the phone number.

Note: You must respond to the callback tone within 15 seconds.

USING ACCOUNT CODES

You can assign account codes (both non-verified account codes and ver ified ID

codes) to clients to help track a variety of information; such as, call dates and times,

numbers called, and outside line numbers used. This informat ion is then printed for

each account on a System Message Detail R ecording (SMDR) record.

Note: An SMDR printer or external call account ing system is required to collect

account code records.

Non-verified Accoun t Codes

Non-verified account codes are volun tary and do not have to be entered before you

make a call. They can also be assigned to both i n coming and outgoing calls.

You can enter a non-verifi ed account code before making a call or during a call.

1. Pick up the handset or press the ON/OFF key.

2. Enter the Account Code code (default = 8#).

3. Enter the Account Code (up to 10 digits).

4. Press the # key.

5. Dial 9 or press an FF key that is dedicated to an outside line.

6. Dial the phone number.

To have a busy outside line call you back once it is open

To enter a non-verified account code before making a call

Contents

Main Page Contents 1. Understanding Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2. Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3. Placing Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 4. Handling Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 5. Communicating Within Your Office . . . . . . . . . . . . . . . . . . . 45 6. Using Additional Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 55 PREFACE : HOW TO USE THIS MANUAL WHAT THIS MANUAL CONTAINS NOTATION USED FOR MORE INFORMATION 1. UNDERSTANDING YOUR PHONE NON-DISPLAY PHONES Page SMALL-DISPLAY PHONES Page Changing the Default Display Understanding Display Information Using Variable Mode LARGE-DISPLAY PHONES Page Changing the Default Display Understanding Display Information Page 2. SETTING UP YOUR PHONE ADJUSTING VOLUME AND DISPLAY SETTINGS VOLUME SETTING UP FLEXIBLE FUNCTION KEYS SETTING UP ONE-TOUCH KEYS Page SETTING UP SPEED DIALLING Assigning and Deleting PSD Numbers Page Page Assigning SSD Numbers Linking System Speed Dial Numbers Assigning and Deleting Names for PSD Numbers Page a-f m-r g-l s-x y-sp A-F M-R G-L S-X Y- - Page Page 3. PLACING OUTSIDE CALLS ACCESSING AN OUTSIDE LINE USING ACCOUNT CODES Non-verified Accoun t Codes Verified Account Codes REDIALING OUTSIDE NUMBERS USING SPEED DIALLING Page Checking Speed Dial Numbers Page 4. HANDLING INCOMING CALLS ANSWERING CALLS USING CALL HOLD Page TRANSFERRING CALLS Supervised Transfers Unsupervised Transfers CALL PICKUP Extension Group Pickup Extension Direct Pickup Trunk Group Pickup Trunk Direct Pickup CALL PARK 5. COMMUNICATING WITHIN YOUR OFFICE CALLING OTHER EXTENSIONS Switching Between Tone and Voice Calling USING PAGING Answering a Page (Meet-Me Answer) MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS Answering an Announcement Transferring Calls wi th a n Announ cement USING CALL FORWARDING Page USING CAMP-ON (CALL WAITING) USING MESSAGE WAITING/CALLBACK USING DO-NOT-DISTURB Page 6. USING ADDITIONAL FEATURES USING THE MIC KEY USING OFF-HOOK MONITOR USING HANDSFREE ANSWERBACK AND OPERATION USING VOICE RECOGNITION USING THE FLASH FEATURE MAKING CONFERENCE CALLS CONTROLLING BACKGROUND MUSIC USING TIMED REMINDERS USING CALLER ID Caller ID Call Log Call Log Operation for a Small-display Phones 08:30 Fri Oct 24 Call Log Format for the Large-Display Phone 08:30 Fri Oct 24 WALKING CLASS OF SERVICE Appendix A. Dial Code List Appendix A 64 Key Telephone User Guide Appendix A Key Telephone User Guide 65 Appendix B. Customized PSD Bin Numbers