4. Handling Incoming Calls
a.If
b.If
Note:
To transfer a call to a busy extension
1.While on a call, press the HOLD key.
2.Dial the extension number to which the call will be transferred.
3.If your extension does not have Auto
4.Complete the call by doing one of the following:
a.If
b.If
Note:
CALL PICKUP
The System allows the following types of Call Pickup:
•Extension Group Pickup
•Extension Direct Pickup
•Trunk Group Pickup
•Trunk Direct Pickup
Extension Group Pickup
Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different extension pickup group) without having to dial the number of the ringing extension.
Three types of Extension Group Pickup are available:
•Call
•Call
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