4. Handling Incoming Calls

a.If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key.

b.If On-hook Transfer is disabled for your extension, press the PROG key.

Note: On-hook Transfer requires system programming.

To transfer a call to a busy extension

1.While on a call, press the HOLD key.

2.Dial the extension number to which the call will be transferred.

3.If your extension does not have Auto Camp-on activated, enter the Camp-on (Call Waiting) Set code (default = 2). Otherwise proceed to step 4.

4.Complete the call by doing one of the following:

a.If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key.

b.If On-hook Transfer is disabled for your extension, press the PROG key.

Note: On-hook Transfer requires system programming.

CALL PICKUP

The System allows the following types of Call Pickup:

Extension Group Pickup

Extension Direct Pickup

Trunk Group Pickup

Trunk Direct Pickup

Extension Group Pickup

Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different extension pickup group) without having to dial the number of the ringing extension.

Three types of Extension Group Pickup are available:

Call Pickup-All Calls: you can pick up a direct call ringing anywhere within your own extension group.

Call Pickup-External Calls: You can pick up only direct external calls ringing within your own extension group.

Key Telephone User Guide

41

Page 41
Image 41
Panasonic KEY TELEPHONE manual Call Pickup, Extension Group Pickup, To transfer a call to a busy extension