Performing diagnostics, Local Diagnostics | Avaya 1210 manual

Basic features

	2.	Press the Up/Down keys to scroll
		through the list and view IP Deskphone
		information.
Cancel	3.	Press the Cancel soft key to cancel the
		modifications.

Performing diagnostics

The Diagnostics item displays the following phone-specific information:

•Diag Tools (Ping, do Route Traces)

•EtherStats (Speed, Auto Neg, CRC Errors, Collision)

•IP Stats (Packet Info)

•RUDP Stats (Message receive or transmit)

•QoS Stats

•DHCP Info

•Push Agent configuration

Use the following procedure to view diagnostic information.

	1. Press the Services key, select
	Telephone Options, and then select
(Services)	Local Diagnostics.

2.Press the Up/Down keys to scroll through the list of diagnostic information.

Cancel	3. Press the Cancel soft key to return to
	the Telephone Options menu.

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Avaya 1210 manual Performing diagnostics, Local Diagnostics

Contents

Avaya 1210 IP Deskphone User Guide Downloading documents Contact Avaya Support Revision history Revision history Revision history Revision history Contents Advanced features Operating your Avaya 1210 IP Deskphone Troubleshooting your Avaya 1210 IP Deskphone 141 Contents Feature overview Welcome On page 15 shows an Avaya 1210 IP Deskphone Avaya 1210 IP Deskphone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Safety standards Part 1 Safety standards Part 2 Connecting Power DenAn regulatory notice for Japan Location Customer service Navigation Customer service Before you begin Using your Avaya 1210 IP DeskphoneGetting started Avaya 1210 IP Deskphone display Avaya 1210 IP Deskphone controls Context-sensitive soft keys are below Using your Avaya 1210 IP Deskphone Using your Avaya 1210 IP Deskphone Using your Avaya 1210 IP Deskphone Ring type Call features and Flexible Feature Codes License Notification Audio and text message broadcast Installing your Avaya 1210 IP Deskphone Connections on the Avaya 1210 IP Deskphone Attaching the foot stand optional Connecting the handsetConnecting the headset optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cable Wall-mounting the IP Deskphone optional Virtual Office Login Basic featuresPassword Admin Telephone Options Basic features Options menu Adjusting volumeVolume adjustment Adjusting the display screen contrast Contrast adjustment Selecting a language Selecting date and time format Telephone Options menu Selecting a local dialpad tone Accessing display diagnosticsDisplay Diagnostics Telephone Options , and then select Viewing IP Deskphone information Local Set Info Performing diagnostics Local Diagnostics Selecting a ring type Ring type Enabling or disabling Call Timer Call Timer Hook default path Enabling OnHook Default PathConfiguring Live Dialpad Handsfree Enabled Headset Enabled Live Dial Pad Configuring Caller ID display orderNumber, name default Name, number Configuring Normal mode indication Off Local Tools menu Advanced featuresElectronic Lock Managing your Station Control Password Assigning an Scpw Dial the Electronic Lock Activate FFC Configuring an Electronic Lock on your IP DeskphoneLocking your Avaya 1210 IP Deskphone Dial your Station Control Password Unlocking your Avaya 1210 IP Deskphone Configuring the Local Tools menu Key Function Enter key Navigation key functions in dialog boxes Part 2 Language PreferencesContrast Contrast Local Diagnostics Language Lock Menu Using Virtual OfficeNetwork Configuration IP Deskphone Can I log on to Avaya 1210 IP Deskphone? Logging in to Virtual Office Virtual soft key Avaya 1210 IP Deskphone Using Virtual Office on your remote IP Deskphone IP Deskphone Using Virtual Office on your office IP Deskphone Automatic log out from Virtual Office Emergency calls on your Remote IP DeskphoneLogging out of Virtual Office Advanced features Operating your Avaya 1210 IP Deskphone Using the telephone dialpadUsing the soft keys Entering and editing text Using Off-hook dialing Making a call Using On-hook dialing Terminating a handsfree call Using Handsfree dialingHeadset key Using a headset Switching from handsfree to handset modeSwitching from handset mode to handsfree Muting a handsfree call Making a call Using PredialSwitching from handsfree to headset Activating Ring Again Activating Ring AgainEditing a Predial number Deactivating Ring Again before notification Enter the Ring Again Activate FlexibleCalling a Ring Again party after notification Press the Ring Again Deactivate FFC Storing a Speed Call number Using Last Number RedialUsing Speed Call Making a call using Speed Call Controller SScCtl soft key Using System Speed CallAnswering a call Placing a call on hold Using Call HoldManaging calls during a call Answering an call during another call Using Call WaitingRetrieving a call on hold Transferring a call to a third party Transferring a callReturning to the original call Using Timed Reminder Recall Transferring a call using Timed Reminder Recall Using Attendant Recall Parking a call on a DN Not System Park DN or own DN Using Call ParkParking a call on the System Park DN Parking a call using the Spre code or FFC Retrieving a parked call Recording a Calling Party Caller Number You dial on Displaying call details Using Call ForwardManaging calls while away from your desk Activating Call Forward Reinstating a Call Forward number Using Internal Call ForwardDeactivating Call Forward Deactivating Internal Call Forward Forwarding internal calls onlyCall Forward Activate FFC Call Forward Deactivate FFC Activating Remote Call Forward Using Remote Call ForwardReinstating Internal Call Forward number Deactivating Remote Call Forward Dial the Remote Call Forward Deactivate FFC After you hear the dial tone, dial your DN Press the # key Managing multiparty calls Using Call JoinSetting up a Conference Call Using Conferee Selectable Display Goodbye key Disconnecting a conferee Viewing active conferees Group Call FFC Using Group CallCalling group members Answering a group call Ending a group call Activating Make Set Busy Using Make Set BusyManaging calls while busy at work Deactivating Make Set Busy Entering Automatic Wake-Up call Configuring Automatic Wake-UpHotel applications Dial the Automatic Wake-Up Request FFC Verifying Automatic Wake-Up call Cancelling Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFC Paging features Using Call Page Connect to make an announcement Dial the Radio Paging Access FFC Using RadioUsing Automatic Preselection Meet-Me Using Automatic Post-selection Answering a Radio Miscellaneous Call FeaturesCharging a call or charging a forced call Dial the Radio Page Answer FFC. You hear the paging tone Dial the Call Detail Recording FFC Charging a transferred call to an account Charging a conference call to an account Charge Conf Using Privacy Release Using External Server Applications Troubleshooting your Avaya 1210 IP Deskphone Virtual Office Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Voud Flexible Feature Codes Part 2 Troubleshooting your Avaya 1210 IP Deskphone 118 Feature operation Quick Reference Services menu Press the Up/Down Navigation keys Third party terms Public Domain Notice GNU 123 124 125 126 127 128 OpenSSL 130 131 Zlib Curl Copyright and Permission Notice Libpng 135 Kernrandom ConvertUTF Wchar functions Libjpeg 140 Terms you should know 142 LCD 144 SIP 146 Index 148 149 Index 150