I cannot find VTech LS6191 on my cell phone.
•Make sure that the telephone base is in discoverable mode.
•Make sure that you manually set your cell phone to search for devices.
•Remove VTech LS6191 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).
•Turn off your cell phone, then turn it on again.
•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I don’t know how to search for or add new devices on my cell phone.
•Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.
•In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.
Can the LS6191 help the poor cell phone reception in my house?
•If your cell phone has poor reception in your home, the LS6191 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the LS6191 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.
The PIN on the telephone base does not work.
• Make sure you enter the correct PIN. The default PIN is 0000.
My telephone does not work at all.
•Make sure the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
•Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
•Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
•Unplug the electrical power to the telephone base. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
•Charge the battery in the handset for up to 11 hours.
•If the battery is completely depleted, charge the handset for at least 30 minutes before use.
•Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery.
•Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider.
I cannot dial out.
•Try all the above suggestions.
•Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).
•Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.
•If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information.
The answering system does not answer after the correct number of rings.
•Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base.
•If toll saver is selected, the number of rings changes to two when there are new messages waiting.
•If the memory is full or if the answering system is off, the answering system answers after 10 rings.
•In some cases, the answering system is affected by the ringing system used by your telephone service provider.
•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.
•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
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