VTech CS6419-15 Answer an incoming call during an intercom call, Call transfer using intercom

Answer an incoming call during an intercom call

If you receive an outside call during an intercom call, there is an alert tone.

•To answer the outside call, press /FLASH. The intercom call ends automatically.

•To end the intercom call without answering the outside call, press OFF/CANCEL. The intercom call ends and the telephone continues to ring.

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset.

. During a call, press INT. When you have three or more handsets, use the dialing keys to enter a destination handset number.

2.To answer the intercom call, press /FLASH, , INT or any dialing key

(0-9, TONE, #) on the destination handset. The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation with the destination handset.

3.From this intercom call, you have the following options:

•You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the original handset.

•You can transfer the call. Press OFF/CANCEL, or place your handset back in the telephone base or charger. Your handset screen shows CALL TRANSFERRED. The destination handset then automatically connects to the outside call.

•You can press INT to switch between the outside call (OUTSIDE CALL displays) and the intercom call (INTERCOM displays).

•The destination handset can end the intercom call by pressing

OFF/CANCEL, or by placing the handset back in the telephone base or charger. The outside call continues with the original system handset.

Directory

The directory can store up to 50 entries and are shared by all system handsets.

To add a directory entry:

. Press MENU/SELECT twice.

2.Scroll to >ADD CONTACT, then press MENU/SELECT. When the screen displays ENTER NUMBER:

•Use the dialing keys to enter the number (up to 30 digits).

-OR-

•Copy a number from the redial list by pressing REDIAL/PAUSE and then press , or REDIAL/PAUSE repeatedly to select a number. Press MENU/SELECT to copy the number.

3.Press MENU/SELECT to move to the name.

4.When the screen displays ENTER NAME, use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key.

5.Press MENU/SELECT to store the entry.

While entering names and numbers, you can:

•Press MUTE/DELETE to backspace and erase a digit or character.

•Press and hold MUTE/DELETE to erase the entire entry.

•Press and hold REDIAL/PAUSE to insert a dialing pause (for entering phone numbers only).

•Press or to move the cursor to the left or right.

•Press 0 to add a space (for entering names only).

To review and dial from the directory:

Entries are sorted alphabetically.

. Press when the handset is not in use.

2.Scroll to browse through the directory, or use the dialing keys to start a name search.

3.When the desired entry appears, press /FLASH or to dial.

To edit a directory entry:

. When the desired entry displays, press MENU/SELECT.

2.When the screen displays EDIT NUMBER, use the dialing keys to edit.

3.Press MENU/SELECT.

4.When the screen displays EDIT NAME, use the dialing keys to edit.

5.Press MENU/SELECT to save.

To delete a directory entry:

. When the desired entry displays, press MUTE/DELETE.

2. When the screen displays DELETE CONTACT?, press MENU/SELECT.