VTech CS6419-15 user manual Replace a handset, Troubleshooting, To deregister all handsets

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2.On the telephone base, press and hold /FIND HANDSET for about four seconds until the red IN USE light on it turns on.

3.On the handset, press # (pound key) and the handset shows

REGISTERING..... PLEASE WAIT. The handset shows

HANDSET REGISTERED and you hear a beep when the registration process completes. It takes about 60 seconds to complete the process.

Replace a handset

If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all handsets and then individually register each handset.

To make deregistration easier, read all of the instructions below before you begin.

To deregister all handsets:

. Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash.

2.Press and release /FIND HANDSET again. You must press

/FIND HANDSET while the IN USE light is still flashing. The IN USE light flashes for approximately five seconds.

3.All handsets show 1.PRESS FIND HS ON BASE 4 SEC and

2.THEN PRESS # ON HANDSET alternately when the deregistration process completes. The deregistration process takes about 10 seconds to complete.

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call

1 (800) 267-7377.

My telephone does not work at all.

Make sure the battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the handset for up to 10 hours.

If the battery is completely depleted, it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen.

Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or local telephone service. Contact your telephone service provider.

The display shows NO LINE. I cannot get a dial tone.

Try all the above suggestions.

Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.

Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord.

If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

I cannot dial out.

Try all the above suggestions.

Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).

Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET appear alternately on the handset and it does not work at all.

The handset may be deregistered from the telephone base. Refer to Add and register a handset to register the handset to the telephone base.

LOW BATTERY shows on the handset screen.

Place the handset in the telephone base or charger for recharging.

Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 10 hours.

If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

Remove and install the battery again, then charge for up to 10 hours.

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Contents User’s manual Parts checklistBattery installation Telephone base and charger installationBattery charging Charge lightTabletop to wall mount installation Power jackTelephone base overview Telephone settings Using the menuHandset overview To enter the handset menuVoicemail indicators Ringer volumeVolume Set date and time Temporary tone dialing Call waiting Find handset To end pagingCall transfer using intercom Answer an incoming call during an intercom callDirectory Caller ID Speed dialCall log Add and register a handsetReplace a handset TroubleshootingREGISTERING..... Please WAIT. The handset shows To deregister all handsetsMy caller ID features are not working properly Telephone does not ring when there is an incoming callHear other calls when using the telephone My handset beeps and is not performing normallyImportant safety instructions BatteryPrecautions for users of implanted cardiac pacemakers Operating range MaintenanceRbrc seal About cordless telephonesFCC Part FCC, Acta and IC regulationsFCC Part 68 and Acta Industry CanadaMesures de sécurité importantes PileStimulateurs cardiaques implantés dans l’organisme Propos des téléphones sans fil Limited warrantyTechnical specifications
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