VTech i 5866 Case Of Difficulty, Phone doesnt work at all, No dial tone

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In Case Of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

If the Check Battery or WARNING! Use Rechargeable Batteries Only warning is displayed on the screen of your Handset or Base Unit:

Non-rechargeable batteries have been installed. Remove them immediately and replace with rechargeable NiMH batteries (see page 7,10).

Rechargeable batteries have been installed but may be old or need to be replaced. Remove them and re-install new rechargeable batteries. Let the new batteries fully charge the Base Unit before you use your phone again. (See page 7,10 for battery installation).

The phone doesn't work at all

Make sure the Power Cord is plugged in.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

Make sure the batteries are properly charged. If you get a ‘LOW BATTERY’ message or indication, the battery cells need charging.

No dial tone

First try all the suggestions above.

If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You get noise, static, or a weak signal even when you're near the Base Unit

Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

You get noise, static, or a weak signal when you’re away from the Base Unit

You may be out of range. Either move closer to the Base, or relocate the Base Unit.

The layout of your home may be limiting the range. Try moving the Base Unit to another position.

The Handset does not ring when you receive a call

Make sure you have the ringer activated. Refer to the section(s) on Sounds& Alerts - Ringer Control in this User’s Manual.

Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the Base Unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

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Additional Information

Image 37 Contents
Important Safety Instructions Important Safety Instructions Introduction Parts Check List Handset Layout Base Unit Layout Connecting Power to Base Unit SetupInstallation and Charging of Battery Cells in Handset Charging of the Handset Battery Cells Getting Started SetupConnecting to Phone Line Checking for Dial ToneTone/Pulse Selection Getting StartedInstallation Power Guard FeatureInstallation and Registration of Accessory Handset Setup of the i 5803/ i 5807 Accessory Handset Installation and Registration of Accessory HandsetRegistration of Accessory Handset Handset Icons Description Getting Started Handset and Base IndicatorsBase LEDs Handset LEDsOn/Off ChargingNavigation Key NavKey Handset MenuMenu Shortcuts Main MenuGlobal Page from Handset Intercom From Handset to HandsetPhonebook GlobalAdding Phonebook Entries BasicNone Editing Phonebook Entries Searching for and Dialing Phonebook EntriesDialing Phonebook Entries, locate the entry Deleting Phonebook Entries Review CID Log Clear CID Log Review Redial Clear Redial Calls LogSounds & Alerts Clear My Clips Clear Phonebook Default SettingsImages 6 images Emotions 9 images Clear a Wallpaper imageSet a Wallpaper image Record a Ringer Recordable RingerHandset Operation Handset VolumeMaking Calls Answering CallsHold Function Mute FunctionHandset Speakerphone Operation Handset Locator from BaseLine in Use Indication Conference CallingAnswering System Operation To review your announcement at any time Answering System Feature SetupTo delete your announcement Listen to, Save & Delete Messages Toll SaverPlay Messages Adjust Playback VolumeDelete Messages Call Screening/Intercept Record a Memo Message Window DisplayVoice Menu Connect with the Answering System from a Remote LocationHeadset Operation To purchase a Headset, call VTech Customer Service atBelt Clip Maintenance Case Of Difficulty Handset does not ring when you receive a callPhone doesnt work at all No dial toneYou hear other calls while using your phone Your Handset vibrates or shakes when a call comesCommon cure for electronic equipment Your answering system is not recording messagesWhat does this limited warranty cover? Warranty StatementHow long is the limited warranty period? What is not covered by this limited warranty?Other Limitations Product identifier and REN information FCC, Acta and IC RegulationsFCC Part FCC and Acta InformationConnection and use with the nationwide telephone network Programming/testing of emergency numbersRepair instructions Rights of the telephone companyIC Industry Canada Nominal Effective Range Technical SpecificationsTable Of Contents Additional Information Answering System OperationIssue