Troubleshooting
Problem | Suggestion |
My calls fade in and | • Press the CHAN button while on a call until the interference has been eliminated.. |
out while I’m using my | • Other electronic devices can cause interference with your cordless telephone.. Try installing your |
handset.. | telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager |
| towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen |
| appliances and other cordless telephones |
| • Microwave ovens operate on the same frequency as your telephone.. It is normal to experience static |
| on your telephone while the microwave oven is in operation.. Do not install the telephone near the |
| microwave oven or in the same outlet.. |
| • If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge |
| protector) into a different location.. If the problem is solved, put your telephone away from the modem |
| until there is no static or noise, or use a different surge protector.. |
| • Relocate your telephone to a higher location.. The telephone will get better reception when installed |
| in a higher area.. |
| • If other telephones in your home are having the same problem, the problem is in your wiring or local |
| service.. Contact your local telephone company (charges may apply..) |
The caller ID isn’t | • Caller ID is a subscription service.. You must subscribe to this service for this feature to work on your |
working.. | telephone.. |
| • The caller must be calling from an area that supports caller ID.. |
| • Both you and your caller’s telephone companies must use caller ID compatible equipment.. |
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30 | www.vtechphones.com |