VTech 6031 important safety instructions Charge light is off in this section

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Troubleshooting

Problem	Suggestion
The battery does not	•	Make sure the handset is placed in the telephone base correctly. The CHARGE light on the
charge in the handset		telephone base should be on.
or the handset battery	•	Remove the battery from the handset and then re-install it in the handset. Put the handset
does not accept		back to the telephone base and charge for 16 hours.
charge.	•	If the cordless handset is in the telephone base but the CHARGE light is not on, see The
	•
		charge light is off in this section.
	• It may be necessary to purchase a new battery. Please see the Battery section of this user’s
		manual (page 29).
	• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
		(page 40) for further instruction.

The CHARGE light is	•	Clean the charging contacts on the cordless handset(s) and telephone base each month using
off.		a pencil eraser or a dry non-abrasive fabric.
	• Make sure the power adapter and telephone line cords are plugged in correctly and securely.
	•	Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
		minute for the cordless handset and telephone base to reset.
	• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
		(page 40) for further instruction.

32	www.vtechphones.com

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Contents Congratulations Table of contents Table of contents Parts checklist InstallationInstall handset battery Outlet not controlled by a wall switch Telephone base installationDial type Desk/table bracket installationIf you subscribe to DSL service Handset layout Telephone settingsTelephone base layout Telephone settingsBasic operationRing melody Date and timeBattery low tone Ring volumeKey tone Out of range toneLanguage Edit handset nameClear voicemail Temporary tone dialing Reset to default settingsMute Basic operationMake, answer and end calls Options while on calls SpeakerphoneFind handset Search the directory Advanced operationDirectory Review the directoryCharacter chart Dial a directory entry Store a directory entryDelete from the directory Edit an entry in the directoryAbout caller ID Review the call log Call logStore a call log number Dial a call log numberTo delete one entry Delete from the call logStore a redial number to the directory RedialReview redial Delete from redial Dial from redialHandset icons Handset and telephone base indicatorsHandset light Telephone base lightsDisplay When Handset display screen messagesPlace in Charger Call log display screen messagesBattery Important safety instructions Problem Suggestion TroubleshootingCharge light is off in this section Not Available For this to take place Your area. See Dial type on page 12 to set the dial type Telephone company charges may apply Company To synchronize Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Rbrc sealTechnical specifications Index Store a number from the call log 91-001079-080-100 User’s manual