VTech MI6807 warranty Troubleshooting, Handset to its charger when not in use

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Troubleshooting

If you have difficulty operating your telephone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1(800)595-9511. In Canada, call VTech Telecommunications Canada Ltd.. at 1(800)267-7377..

Problem

Suggestion

 

When attempting to

• Pick up the handset in the main telephone base, press

to go off hook, and press OFF to

de-register, the IN USE

hang up.. Begin de-registration again..

 

light is on steadily..

 

 

My telephone doesn’t

• Make sure the power cord is plugged in..

 

work at all..

• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall

 

jack..

 

 

• Disconnect the charger adapter for a few minutes, and then reconnect it..

 

• Charge the battery in the handset for at least 16 hours.. For optimum daily performance, return

 

the handset to its charger when not in use..

 

 

• Reset the telephone base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it

 

back in.. Allow up to one minute for the handset and telephone base to reset..

 

• You may need to purchase a new battery.. Please refer to the Batteries section of the system’s

 

user’s manual..

 

I cannot get a dial

• Try all the suggestions above..

 

tone..

• If the handset displays NOT REGISTERED, follow the instructions on page 7 to register your

 

handset..

 

 

• Move the handset closer to the telephone base.. You might have moved out of range..

 

• Your telephone line cord might be malfunctioning.. Try installing a new telephone line cord..

 

• If the previous suggestions do not work, disconnect the telephone base from the telephone

 

jack and connect a different telephone.. If there is no dial tone on that telephone either, the

 

problem is in your wiring or local service.. Contact your local telephone company..

 

 

 

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Contents Table of contents Need HELP? VTech toll free 1800595-9511 In Canada dialParts checklist Getting startedInstallation Install handset batteryConnect power to handset charger Check battery indicator Belt clip optionalTo attach To remove Registration To register a handsetOn mi6866 telephone base On mi6879 telephone baseTo de-register all handsets Handset layout Telephone settings Handset iconsHandset LEDs IconSettings Handset main menuRinger volume SoundsDisplay Directory Store a new entryCharacters by number Review and dial entriesSpace Edit a directory entry Delete a directory entryPress or Speaker to dial the number Caller ID Caller ID call waiting IDReview caller ID Store caller ID in your directoryAlready Saved Dial from caller ID Delete a caller ID entryDelete all caller ID entries Handset operation Mute IntercomCall forward Call transfer Conference callHS1 shows Calling Handset 2 HS2 Troubleshooting Handset to its charger when not in useDial mode Or local service.. Contact your local telephone companyCannot dial out Battery does not Hold a charge Handset to its charger when not in useTRY Again displays Computers, kitchen appliances and other cordless telephonesOr weak signal even When I’m nearGet noise, static Telephone baseRing.. Try unplugging some of the other telephones Base to another location, preferably to an upper floorOut while I’m using my Installed in a high areaOr local service My calls fadeMy caller ID isn’t Maintenance WarrantyImportant safety instructions How do you get warranty service?FCC, Acta and IC regulations FCC Part 68 and Acta Rbrc seal Patent InformationTechnical specifications Index 91-000785-010-000 User’s Manual
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