Troubleshooting
Problem | Suggestion |
|
|
My handset does not | • Make sure you have the ringer activated.. Refer to the section(s) on ringer selection in the |
ring when there is an | system’s user’s manual.. |
incoming call.. | • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone |
| jack.. Make sure the power cord is plugged in.. |
| • You may be too far from the telephone base.. |
| • Charge the battery in the handset for at least 16 hours.. For optimum daily performance, return |
| the handset to its charger when not in use.. |
| • You may have too many extension telephones on your telephone line to allow all of them to |
| ring.. Try unplugging some of the other telephones.. |
| • The layout of your home or office might be limiting the operating range. Try moving the telephone |
| base to another location, preferably to an upper floor. |
| • If the other telephones in your home are having the same problem, the problem is in your wiring |
| or local service.. Contact your local telephone company (charges may apply..) |
| • Test a working telephone at the phone jack.. If another telephone has the same problem, the |
| problem is the phone jack.. Contact your local telephone company (charges may apply..) |
| • Other electronic products can cause interference with your cordless telephone.. Try installing |
| your telephone as far away from these types of electronic devices as possible: wireless routers, |
| radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, |
| personal computers, kitchen appliances and other cordless telephones.. |
| • Your telephone line cord might be malfunctioning.. Try installing a new telephone line cord.. |
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28 | www.vtechphones.com |