VTech MI6807 Cannot dial out, Dial mode, Or local service.. Contact your local telephone company

Page 25

Troubleshooting

Problem

Suggestion

 

 

 

 

 

I cannot dial out..

• Make sure there is a dial tone before dialing.. The handset may take a second or two to synchronize

 

 

with the telephone base and produce a dial tone.. This is normal.. Wait an extra second before

 

 

dialing..

 

 

 

• Make sure your telephone is set to the correct dial mode for the type of service that you have (pulse

 

 

or touchtone).. Refer to the Telephone settings section (page 11) of this user’s manual to set the

 

 

dial mode..

 

 

 

• If the other telephones in your home are having the same problem, the problem is in your wiring

 

 

or local service.. Contact your local telephone company..

 

 

 

• Eliminate any background noise.. Noise from a television, radio or other appliances may cause the

 

 

telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the

 

 

handset before dialing, or dialing from another room in your home with less background noise..

 

 

 

 

 

My handset beeps

• Make sure the power cord is securely plugged into the telephone base.. Plug the unit into a

 

four times and isn’t

different, working outlet not controlled by a wall switch..

 

 

performing normally..

• Move the handset closer to the telephone base.. It might have been moved out of range..

 

 

 

• If the handset is in its charger and the CHARGE light does not light, refer to Charge light is

 

 

off (page 29) in this Troubleshooting guide..

 

 

 

• Reset the telephone base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it

 

 

back in.. Allow up to one minute for the handset and base to reset..

 

 

 

• Other electronic products can cause interference with your cordless telephone.. Try installing

 

 

your telephone as far away from these types of electronic devices as possible: wireless routers,

 

 

radios, radio towers, pager towers, cell telephones, intercoms, room monitors, televisions,

 

 

personal computers, kitchen appliances and other cordless telephones..

 

 

 

www.vtechphones.com

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Additional information

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Contents Table of contents VTech toll free 1800595-9511 In Canada dial Need HELP?Getting started Parts checklistInstall handset battery InstallationConnect power to handset charger Belt clip optional Check battery indicatorTo attach To remove To register a handset RegistrationOn mi6866 telephone base On mi6879 telephone baseTo de-register all handsets Handset layout Handset icons Telephone settingsHandset LEDs IconHandset main menu SettingsSounds Ringer volumeDisplay Store a new entry DirectoryReview and dial entries Characters by numberSpace Delete a directory entry Edit a directory entryPress or Speaker to dial the number Caller ID call waiting ID Caller IDStore caller ID in your directory Review caller IDAlready Saved Delete a caller ID entry Dial from caller IDDelete all caller ID entries Handset operation Intercom MuteCall forward Conference call Call transferHS1 shows Calling Handset 2 HS2 Handset to its charger when not in use TroubleshootingOr local service.. Contact your local telephone company Dial modeCannot dial out Hold a charge Handset to its charger when not in use Battery does notTRY Again displays Computers, kitchen appliances and other cordless telephonesWhen I’m near Or weak signal evenGet noise, static Telephone baseBase to another location, preferably to an upper floor Ring.. Try unplugging some of the other telephonesInstalled in a high area Out while I’m using myOr local service My calls fadeMy caller ID isn’t Warranty MaintenanceHow do you get warranty service? Important safety instructionsFCC, Acta and IC regulations FCC Part 68 and Acta Patent Information Rbrc sealTechnical specifications Index 91-000785-010-000 User’s Manual
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