Multiple SIP Accounts and Lines

MAKING PHONE CALLS

Handset, Speakerphone and Headset Mode

The GXP series phones allow you make phone calls via handset, speakerphone, or headset mode. During the active calls the user can switch between the handset and the speaker by pressing the speaker key. For headsets to operate, the user must plug the headset to an RJ22 or 2.5mm port on the phone, which allows the user to pick-up, speak, or hang-up calls.

GXP can support up to six independent SIP accounts depending on the product model. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is “virtually” mapped to an individual SIP account. The name of each account is conveniently printed next to its corresponding button. In off-hook state, select an idle line and the name of the account (as configured in the web interface) is displayed on the LCD and a dial tone is heard.

For example: Configure ACCOUNT 1 and ACCOUNT 2 with Account Name as “VoIP 1”, “VoIP 2”, respectively and ensure that they are active and registered. When LINE1 is pressed, you will hear a dial tone and see “VoIP 1” on the LCD display; when LINE2 is pressed, you will hear a dial tone and see “VoIP 2” on the LCD display.

To make a call, select the line you wish to use. The corresponding LINE LED will light up in green. User can switch lines before dialing any number by pressing the same LINE button one or more times. If you continue to press a LINE button, the selected account will circulate among the registered accounts.

For example: when LINE1 is pressed, the LCD displays “VoIP 1”; If LINE1 is pressed twice, the LCD displays “VoIP 2” and the subsequent call will be made through SIP account 2.

Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the “virtually” mapped line is in use, the GXP will flash the next available LINE (from left to right or from top to bottom for Multi Purpose Keys) in red. A line is ACTIVE when it is in use and the corresponding LED is red.

Completing Calls

There are six ways to complete a call:

1.DIAL: To make a phone call.

•Take Handset/SPEAKER/Headset off-hook

or press an available LINE key (activates speakerphone) or press the NEW CALL soft-key.

•The line will have a dial tone and the primary line (LINE1) LED is red. If you wish, select another LINE key (alternative SIP account).

•Enter the phone number

•Press the SEND key

or press the “DIAL” soft-key.

2.REDIAL: To redial the last dialed phone number.

When redialing, the phone will use the same SIP account as was used for the last call. Thus, when the third SIP account was used for the last call/call attempt, the phone will use the third account to redial.

•Take Handset/SPEAKER/Headset off-hook or

press an available LINE key (activates speakerphone), the corresponding LED will be red.

•Press the SEND button

or press the REDIAL soft-key.

Grandstream Networks, Inc.	GXP User Manual	Page 17 of 44
	Firmware 1.2.5.3	Last Updated: 03/2011

GXP1200, GXP2000, GXP280/GXP285, GXP2020, GXP2010 specifications

The Grandstream Networks GXP2010 is a versatile and reliable SIP telephone designed for small to medium-sized businesses. With its robust feature set and user-friendly interface, the GXP2010 stands out in the world of IP telephony. This model accommodates the growing demand for efficient communication tools while blending seamlessly into various business environments.

One of the defining characteristics of the GXP2010 is its ability to support multiple SIP accounts. It can manage up to four SIP accounts, allowing users to handle multiple lines of communication efficiently. This feature is especially beneficial for organizations that often deal with a high volume of calls or need to maintain different lines for various departments.

The GXP2010 boasts high-definition audio quality, utilizing Wideband CODEC technology to ensure crystal clear voice communication. This technology helps eliminate background noise, producing a more pleasant and professional experience during calls. The device also includes various audio codecs, providing flexibility to suit different network environments.

In terms of design, the GXP2010 features a user-friendly interface with a backlit LCD display that offers intuitive navigation. The phone is equipped with programmable keys, enabling users to customize their experience and access frequently used functions quickly. The inclusion of HD handset and speakerphone capabilities ensures high audio quality regardless of the speaking method preferred by the user.

Furthermore, the GXP2010 supports Power over Ethernet (PoE), simplifying the installation process by reducing the number of cables needed. This feature allows the phone to receive power and network connectivity through a single Ethernet cable, resulting in a more organized workspace.

Security is another priority for Grandstream, and the GXP2010 reflects this focus with advanced encryption protocols for secure communications. The device supports TLS and SRTP for secure signaling and media encryption, safeguarding sensitive business conversations.

The GXP2010 is not only compatible with a variety of SIP-based platforms, but it also includes support for advanced telephony features such as call forwarding, call transfer, and call waiting. This versatility makes it an excellent choice for businesses seeking to streamline their communication processes.

In conclusion, the Grandstream Networks GXP2010 is an ideal solution for businesses looking for a reliable, high-quality SIP phone that combines versatility and advanced technology. Its multiple SIP account support, high-definition audio capabilities, user-friendly design, and strong security measures make it a valuable addition to any modern office environment.