Grandstream Networks Grandstream GXP1200: Complete User Manual and Features Overview

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NOTE: The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation.

Voice Messages (Message Waiting Indicator)

A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Press the MSG button to retrieve the message. An IVR will prompt the user through the process of message retrieval. Press a specific LINE to retrieve messages for a specific line account.

NOTE:

Each line has a separate voicemail account. Each account requires a voicemail portal number to be configured in the “voicemail user id” field.

To check which line account has a message 1) press the message button (this always checks the primary account), 2) check each line for stutter tone or 3) check missed calls using the menu.

Busy Lamp Field

The Multi Purpose Key buttons can be configured for Busy Lamp Field function with a specified account. When BLF is configured on one of the multi-functional buttons, the Speed Dial function will work when that line is not in use. Call Pick Up is supported when user presses a flashing BLF key.

Grandstream Networks, Inc.

GXP User Manual

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Firmware 1.2.5.3

Last Updated: 03/2011

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Contents Grandstream Networks, Inc Table of Figures GUI Interface Examples Welcome Equipment Packaging InstallationConnecting Your Phone GXP-2000 Extension UnitConnecting the GXP-2000AND the GXP-EXTENSION Safety Compliances WarrantyProduct Overview GXP Product ModelsGXP Key Features in a Glance GXP Comparison GuideGXP Hardware Specifications 5mm RJ22GXP Technical Specifications Features Getting Familiar with the LCD Using the GXP SIP Enterprise PhoneLCD Buttons LogIn LCD IconsAM PM Line Buttons Completing Calls Handset, Speakerphone and Headset ModeMultiple SIP Accounts and Lines Making Phone CallsSpeed Dial Making Calls using IP Addresses For exampleCall Waiting/ Call Hold Receiving CallsDo Not Disturb Mute/DeleteInitiate a Conference Call Way ConferencingEnd Conference Voice Messages Message Waiting Indicator Busy Lamp FieldGXP Call Features Call FeaturesCustomized LCD Screen & XML Configuration VIA Keypad Configuration GuideKey Pad Configuration Menu Layer 2 QoS Configure Vlan Tags Factory Functions Reboot ExitUpgrade Diagnostic Mode All LEDs will light upSIP Configuration VIA WEB Browser Access the Web Configuration MenuDefinitions Device Configuration Status Device Configuration Basic SettingsLCD Backlight Always Multi Purpose KeyTime Zone Time Display FormatDaylight Savings Time Disable in-call DtmfDisable Missed Call LCD BacklightAdvanced Settings Layer 3 QoS No Key Entry TimeoutVoice Frames per TX Layer 2 QoSUse NAT IP Authenticate Conf FileKeep-alive interval Stun ServerIdle Screen XML Automatic UpgradePhonebook XML DownloadDisable Call Public ModeDisable Call Waiting Waiting Tone Disable Direct IP CallsLock keypad update Use Quick IP Call ModeDisable Conference Enable MPK SendingSIP Account Settings Retry Wait Time SIP T1 Timeout Authenticate PasswordUn-register on Reboot Use DNS SRVCaller Request Timer Delayed Call ForwardEnable Call Features Callee Request TimerDisable Multiple Media Enable 100relRing Timeout Srtp ModeRebooting the Phone Remotely Special FeatureSaving the Configuration Changes Eventlist BLF URIFirmware Upgrade Through TFTP/HTTP Software Upgrade & CustomizationWeb Configuration Interface Key Pad MenuInstructions for local Tftp Upgrade Managing Firmware and Configuration File DownloadConfiguration File Download Restore Factory Default Setting Instructions for Restoration
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GXP1200, GXP2000, GXP280/GXP285, GXP2020, GXP2010 specifications

The Grandstream Networks GXP2010 is a versatile and reliable SIP telephone designed for small to medium-sized businesses. With its robust feature set and user-friendly interface, the GXP2010 stands out in the world of IP telephony. This model accommodates the growing demand for efficient communication tools while blending seamlessly into various business environments.

One of the defining characteristics of the GXP2010 is its ability to support multiple SIP accounts. It can manage up to four SIP accounts, allowing users to handle multiple lines of communication efficiently. This feature is especially beneficial for organizations that often deal with a high volume of calls or need to maintain different lines for various departments.

The GXP2010 boasts high-definition audio quality, utilizing Wideband CODEC technology to ensure crystal clear voice communication. This technology helps eliminate background noise, producing a more pleasant and professional experience during calls. The device also includes various audio codecs, providing flexibility to suit different network environments.

In terms of design, the GXP2010 features a user-friendly interface with a backlit LCD display that offers intuitive navigation. The phone is equipped with programmable keys, enabling users to customize their experience and access frequently used functions quickly. The inclusion of HD handset and speakerphone capabilities ensures high audio quality regardless of the speaking method preferred by the user.

Furthermore, the GXP2010 supports Power over Ethernet (PoE), simplifying the installation process by reducing the number of cables needed. This feature allows the phone to receive power and network connectivity through a single Ethernet cable, resulting in a more organized workspace.

Security is another priority for Grandstream, and the GXP2010 reflects this focus with advanced encryption protocols for secure communications. The device supports TLS and SRTP for secure signaling and media encryption, safeguarding sensitive business conversations.

The GXP2010 is not only compatible with a variety of SIP-based platforms, but it also includes support for advanced telephony features such as call forwarding, call transfer, and call waiting. This versatility makes it an excellent choice for businesses seeking to streamline their communication processes.

In conclusion, the Grandstream Networks GXP2010 is an ideal solution for businesses looking for a reliable, high-quality SIP phone that combines versatility and advanced technology. Its multiple SIP account support, high-definition audio capabilities, user-friendly design, and strong security measures make it a valuable addition to any modern office environment.