Grandstream Networks Guide to Firmware Update for Grandstream Devices

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Software Upgrade & Customization

Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.

FIRMWARE UPGRADE THROUGH TFTP/HTTP

To upgrade via TFTP or HTTP, select TFTP or HTTP upgrade method. “Upgrade Server” needs to be set to a valid URL of a HTTP server. Server name can be in either FQDN or IP address format. Here are examples of some valid URLs.

firmware.mycompany.com:6688/Grandstream/1.2.5.3

72.172.83.110

There are two ways to set up the Upgrade Server to upgrade firmware: via Key Pad Menu and Web Configuration Interface.

Key Pad Menu

To configure the Upgrade Server via Key Pad Menu options, select “Config” from the Main Menu, then select “Upgrade”. Under this sub Menu, user can edit Upgrade Server in either an IP address format or FQDN format. Choose “Save and use TFTP” or “Save and use HTTP” to select upgrade method. Select “Reboot” from the Main Menu to reboot the phone.

Web Configuration Interface

To configure the Upgrade Server via the Web configuration interface, open the web browser. Enter the GXP IP address. Enter the admin password to access the web configuration interface. In the ADVANCED SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Firmware Server Path” field. Select TFTP or HTTP upgrade method. Update the change by clicking the “Update” button. “Reboot” or power cycle the phone to update the new firmware.

During this stage, the LCD will display the firmware file downloading process. If a firmware upgrade fails for any reason (e.g., TFTP/HTTP server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the phone will stop the upgrading process and re-boot using the existing firmware/software.

Firmware upgrades take around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. Grandstream recommends completing firmware upgrades in a controlled LAN environment whenever possible.

No Local TFTP/HTTP Server

For users who do not have a local TFTP/HTTP server, Grandstream provides a HTTP server on the public Internet for users to download the latest firmware upgrade automatically. Please check the Support/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/firmware.html .

Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A

free Windows version TFTP server is available: http://support.solarwinds.net/updates/New- customerFree.cfm.

Grandstream Networks, Inc.

GXP User Manual

Page 42 of 44

 

Firmware 1.2.5.3

Last Updated: 03/2011

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Contents Grandstream Networks, Inc Table of Figures GUI Interface Examples Welcome Equipment Packaging InstallationConnecting Your Phone GXP-2000 Extension UnitConnecting the GXP-2000AND the GXP-EXTENSION Safety Compliances WarrantyProduct Overview GXP Product ModelsGXP Key Features in a Glance GXP Comparison GuideGXP Hardware Specifications 5mm RJ22GXP Technical Specifications Features Using the GXP SIP Enterprise Phone Getting Familiar with the LCDLCD Buttons LogIn LCD IconsAM PM Line Buttons Completing Calls Handset, Speakerphone and Headset ModeMultiple SIP Accounts and Lines Making Phone CallsSpeed Dial Making Calls using IP Addresses For exampleCall Waiting/ Call Hold Receiving CallsDo Not Disturb Mute/DeleteWay Conferencing Initiate a Conference CallEnd Conference Voice Messages Message Waiting Indicator Busy Lamp FieldCall Features GXP Call FeaturesCustomized LCD Screen & XML Configuration Guide Configuration VIA KeypadKey Pad Configuration Menu Layer 2 QoS Configure Vlan Tags Factory Functions Reboot ExitUpgrade Diagnostic Mode All LEDs will light upSIP Access the Web Configuration Menu Configuration VIA WEB BrowserDefinitions Device Configuration Status Device Configuration Basic SettingsLCD Backlight Always Multi Purpose KeyTime Zone Time Display FormatDaylight Savings Time Disable in-call DtmfDisable Missed Call LCD BacklightAdvanced Settings Layer 3 QoS No Key Entry TimeoutVoice Frames per TX Layer 2 QoSUse NAT IP Authenticate Conf FileKeep-alive interval Stun ServerIdle Screen XML Automatic UpgradePhonebook XML DownloadDisable Call Public ModeDisable Call Waiting Waiting Tone Disable Direct IP CallsLock keypad update Use Quick IP Call ModeDisable Conference Enable MPK SendingSIP Account Settings Retry Wait Time SIP T1 Timeout Authenticate PasswordUn-register on Reboot Use DNS SRVCaller Request Timer Delayed Call ForwardEnable Call Features Callee Request TimerDisable Multiple Media Enable 100relRing Timeout Srtp ModeRebooting the Phone Remotely Special FeatureSaving the Configuration Changes Eventlist BLF URIFirmware Upgrade Through TFTP/HTTP Software Upgrade & CustomizationWeb Configuration Interface Key Pad MenuManaging Firmware and Configuration File Download Instructions for local Tftp UpgradeConfiguration File Download Restore Factory Default Setting Instructions for Restoration
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GXP1200, GXP2000, GXP280/GXP285, GXP2020, GXP2010 specifications

The Grandstream Networks GXP2010 is a versatile and reliable SIP telephone designed for small to medium-sized businesses. With its robust feature set and user-friendly interface, the GXP2010 stands out in the world of IP telephony. This model accommodates the growing demand for efficient communication tools while blending seamlessly into various business environments.

One of the defining characteristics of the GXP2010 is its ability to support multiple SIP accounts. It can manage up to four SIP accounts, allowing users to handle multiple lines of communication efficiently. This feature is especially beneficial for organizations that often deal with a high volume of calls or need to maintain different lines for various departments.

The GXP2010 boasts high-definition audio quality, utilizing Wideband CODEC technology to ensure crystal clear voice communication. This technology helps eliminate background noise, producing a more pleasant and professional experience during calls. The device also includes various audio codecs, providing flexibility to suit different network environments.

In terms of design, the GXP2010 features a user-friendly interface with a backlit LCD display that offers intuitive navigation. The phone is equipped with programmable keys, enabling users to customize their experience and access frequently used functions quickly. The inclusion of HD handset and speakerphone capabilities ensures high audio quality regardless of the speaking method preferred by the user.

Furthermore, the GXP2010 supports Power over Ethernet (PoE), simplifying the installation process by reducing the number of cables needed. This feature allows the phone to receive power and network connectivity through a single Ethernet cable, resulting in a more organized workspace.

Security is another priority for Grandstream, and the GXP2010 reflects this focus with advanced encryption protocols for secure communications. The device supports TLS and SRTP for secure signaling and media encryption, safeguarding sensitive business conversations.

The GXP2010 is not only compatible with a variety of SIP-based platforms, but it also includes support for advanced telephony features such as call forwarding, call transfer, and call waiting. This versatility makes it an excellent choice for businesses seeking to streamline their communication processes.

In conclusion, the Grandstream Networks GXP2010 is an ideal solution for businesses looking for a reliable, high-quality SIP phone that combines versatility and advanced technology. Its multiple SIP account support, high-definition audio capabilities, user-friendly design, and strong security measures make it a valuable addition to any modern office environment.