Grandstream Networks GXP1200, GXP2020, GXP280/GXP285, GXP2010, GXP2000 user manual Welcome

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Welcome

Your Grandstream GXP Series IP phone features a new sophisticated design and is very easy to use. The GXP combines advanced feature functionality with the latest technology to offer excellent audio quality, ease of use, expandability, and broad interoperability with 3rd party SIP platforms. It is ideal for the enterprise customer.

The GXP Series supports a broad range of codecs, security protection, PoE (not supported on GXP-280), dual 10/100mbps Ethernet ports and are very easy to manage. Currently, the GXP Series consists of the following six models: GXP-280, GXP-285, GXP-1200, GXP-2000, GXP-2010 and GXP-2020. Each model delivers superior audio quality using either a handset, hands-free speakerphone or headset (except for GXP2000) and supports multi-party conferencing, multi-languages, dual-color LEDs, presence and BLF (on most models). Large easy-to-read backlit graphical displays with multiple XML keys further enhance the user experience (not supported on GXP-280/285). Some models (GXP-2000, GXP2010 and GXP2020 currently) are expandable with one or two expansion module.

The series is based on SIP standard and are interoperable with most 3rd party SIP platforms and open- source platforms.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Warning: Please do not use a different power adaptor with the GXP as it may cause damage to the products and void the manufacturer warranty.

This document is contains links to Grandstream GUI Interfaces. Please download these examples from http://www.grandstream.com/support/gxp_series/general/documents/gxp_gui.zip for your reference.

This document is subject to change without notice. The latest electronic version of this user manual is available for download

@: http://www.grandstream.com/support/gxp_series/general/documents/gxp_usermanual_english.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc.

GXP User Manual

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Firmware 1.2.5.3

Last Updated: 03/2011

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Contents Grandstream Networks, Inc Table of Figures GUI Interface Examples Welcome Installation Connecting Your PhoneEquipment Packaging GXP-2000 Extension UnitConnecting the GXP-2000AND the GXP-EXTENSION Safety Compliances WarrantyProduct Overview GXP Product ModelsGXP Key Features in a Glance GXP Comparison GuideGXP Hardware Specifications 5mm RJ22GXP Technical Specifications Features Getting Familiar with the LCD Using the GXP SIP Enterprise PhoneLCD Buttons LogIn LCD IconsAM PM Line Buttons Handset, Speakerphone and Headset Mode Multiple SIP Accounts and LinesCompleting Calls Making Phone CallsSpeed Dial Making Calls using IP Addresses For exampleReceiving Calls Do Not DisturbCall Waiting/ Call Hold Mute/DeleteInitiate a Conference Call Way ConferencingEnd Conference Voice Messages Message Waiting Indicator Busy Lamp FieldGXP Call Features Call FeaturesCustomized LCD Screen & XML Configuration VIA Keypad Configuration GuideKey Pad Configuration Menu Factory Functions Reboot Exit UpgradeLayer 2 QoS Configure Vlan Tags Diagnostic Mode All LEDs will light upSIP Configuration VIA WEB Browser Access the Web Configuration MenuDefinitions Device Configuration Status Device Configuration Basic SettingsMulti Purpose Key Time ZoneLCD Backlight Always Time Display FormatDisable in-call Dtmf Disable Missed CallDaylight Savings Time LCD BacklightAdvanced Settings No Key Entry Timeout Voice Frames per TXLayer 3 QoS Layer 2 QoSAuthenticate Conf File Keep-alive intervalUse NAT IP Stun ServerAutomatic Upgrade Phonebook XMLIdle Screen XML DownloadPublic Mode Disable Call WaitingDisable Call Waiting Tone Disable Direct IP CallsUse Quick IP Call Mode Disable ConferenceLock keypad update Enable MPK SendingSIP Account Settings Authenticate Password Un-register on RebootRetry Wait Time SIP T1 Timeout Use DNS SRVDelayed Call Forward Enable Call FeaturesCaller Request Timer Callee Request TimerEnable 100rel Ring TimeoutDisable Multiple Media Srtp ModeSpecial Feature Saving the Configuration ChangesRebooting the Phone Remotely Eventlist BLF URISoftware Upgrade & Customization Web Configuration InterfaceFirmware Upgrade Through TFTP/HTTP Key Pad MenuInstructions for local Tftp Upgrade Managing Firmware and Configuration File DownloadConfiguration File Download Restore Factory Default Setting Instructions for Restoration
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GXP1200, GXP2000, GXP280/GXP285, GXP2020, GXP2010 specifications

The Grandstream Networks GXP2010 is a versatile and reliable SIP telephone designed for small to medium-sized businesses. With its robust feature set and user-friendly interface, the GXP2010 stands out in the world of IP telephony. This model accommodates the growing demand for efficient communication tools while blending seamlessly into various business environments.

One of the defining characteristics of the GXP2010 is its ability to support multiple SIP accounts. It can manage up to four SIP accounts, allowing users to handle multiple lines of communication efficiently. This feature is especially beneficial for organizations that often deal with a high volume of calls or need to maintain different lines for various departments.

The GXP2010 boasts high-definition audio quality, utilizing Wideband CODEC technology to ensure crystal clear voice communication. This technology helps eliminate background noise, producing a more pleasant and professional experience during calls. The device also includes various audio codecs, providing flexibility to suit different network environments.

In terms of design, the GXP2010 features a user-friendly interface with a backlit LCD display that offers intuitive navigation. The phone is equipped with programmable keys, enabling users to customize their experience and access frequently used functions quickly. The inclusion of HD handset and speakerphone capabilities ensures high audio quality regardless of the speaking method preferred by the user.

Furthermore, the GXP2010 supports Power over Ethernet (PoE), simplifying the installation process by reducing the number of cables needed. This feature allows the phone to receive power and network connectivity through a single Ethernet cable, resulting in a more organized workspace.

Security is another priority for Grandstream, and the GXP2010 reflects this focus with advanced encryption protocols for secure communications. The device supports TLS and SRTP for secure signaling and media encryption, safeguarding sensitive business conversations.

The GXP2010 is not only compatible with a variety of SIP-based platforms, but it also includes support for advanced telephony features such as call forwarding, call transfer, and call waiting. This versatility makes it an excellent choice for businesses seeking to streamline their communication processes.

In conclusion, the Grandstream Networks GXP2010 is an ideal solution for businesses looking for a reliable, high-quality SIP phone that combines versatility and advanced technology. Its multiple SIP account support, high-definition audio capabilities, user-friendly design, and strong security measures make it a valuable addition to any modern office environment.