Avaya 3910 Establishing the Hunt Group/Pilot #, Configure Hunt Group for Voice Portal Stations

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Establishing the Hunt

Group/Pilot #

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Enter whatever name you want here. This name will appear on the display of the phones calling Voice Portal.

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Set ISDN Caller Display to

“grp-name”

Voice Portal

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5.3 CONFIGURE HUNT GROUP FOR VOICE PORTAL STATIONS

You will need to create a hunt group for the stations you defined for Voice Portal. The group extention is the pilot number that is used to call the application. In Figure (below) the Group Extension shown as 7915 is only an example.

Figure 8: HUNT GROUP - Tab 1

When creating a Hunt Group, whatever name or number you enter in the Group Name field will appear on the telephones calling into the application.

The screen below shows examples of a Group Name and Group Extention. The rest should be left as default.

Note: Make sure you set the ISDN Caller Display Field to "grp-name" (see below). This enables you to display the name as entered in the Group Name field in the Hunt Group form (see below), on users’ telephone displays when calling into Voice Portal.

5.3.1SETTING EXTENSION NUMBERS IN HUNT GROUP

Here is where you will enter the extension numbers created for Voice Portal. These are the group of numbers associated with the pilot number you defined earlier.

NOTE: Hunt Groups can contain as many as 1000 numbers. Enter only the numbers you have defined for your application (see section 5.2 in this Config Note).

The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1

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Contents Method of Integration Voice Portal Ordering InformationA T U R E S Supported FeaturesPBX Hardware Requirements PBX Software RequirementsConfiguring the PBX to Integrate System Parameter FeaturesDisp ip-codec-set On nextMedia Encryption Security Code = Set to a valid value Feature Options Station Default feature options should be left unchangedStation Button Assignments Site DataAbbreviated Dialing Station Button AssignmentsStation options Page 5 Station Display Button AssignmentsConfigure Hunt Group for Voice Portal Stations Establishing the Hunt Group/Pilot #Ipapib Establishing the License FileMaximum IP Registrations by Product ID IpapicTesting Configuring ServerConsiderations Document History

3910 specifications

The Avaya 3910 is a versatile and robust communication device designed primarily for businesses seeking to enhance their telephony experience. It is part of Avaya's comprehensive range of endpoints that cater to various business needs, emphasizing user experience and connectivity.

One of the standout features of the Avaya 3910 is its ergonomic design, allowing for ease of use throughout the workday. The phone features a large backlit display, making it simple to navigate menus and view caller information, even in low-light conditions. The display is complemented by a dedicated speakerphone, which enables hands-free communication, ideal for multitasking environments.

This model supports multiple lines, enabling users to manage concurrent calls effortlessly. The programmable keys on the phone allow for swift access to frequently used functions or contacts, promoting efficiency in communication processes. Furthermore, the Avaya 3910 is equipped with advanced audio technologies that deliver crystal-clear sound quality for both parties during calls, using noise cancellation features to minimize background distractions.

Technologically, the Avaya 3910 utilizes Voice over IP (VoIP) capabilities, allowing for seamless integration into any network environment. This functionality not only supports voice traffic but can also enable video and data services, aligning with the modern demands of hybrid workplaces. The phone can be easily configured through Avaya's software management tools, ensuring that enterprise-level IT departments can efficiently manage and distribute updates across the network.

In terms of compatibility, the Avaya 3910 is designed to work with Avaya Aura and IP Office systems, ensuring that it integrates smoothly into existing Avaya ecosystems. This compatibility extends to third-party applications, allowing for enhanced functionality and workflow optimization.

The Avaya 3910 also focuses on security features, incorporating encryption protocols that protect sensitive communications. This is particularly crucial for businesses that handle confidential information.

Additionally, the phone offers flexibility with options for headset connectivity, accommodating preferences for traditional handsets or hands-free solutions. This adaptability makes the Avaya 3910 a fitting choice for a variety of work environments, from customer service centers to executive offices.

In summary, the Avaya 3910 stands out as a reliable and feature-rich communication solution, effectively combining user-friendly design, advanced technology, and robust security to meet the demands of modern business communication. Its multiple features cater to various needs, making it a valuable addition to any corporate telephony system.
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