Aastra Telecom MBU 400TM manual Issue Causes Solutions Cannot receive, Country Check that you have

Page 49

Issue

Causes

Solutions

 

 

 

I cannot receive

1) The country

1) Check that you have

landline calls.

setting is wrong.

chosen the country

 

 

that you are in. Open

 

 

the System settings

 

 

menu, choose Country

 

 

selection, and then

 

 

choose the country that

 

 

you are in.

I cannot make Internet calls, the VoIP indicator on the MBU is not lit, and the right status indicator in the upper left cor- ner of the display is black.

1)

The configuration

1) Check that you have

 

of the phone is

configured your phone

 

not complete.

properly. Go to

 

 

www.aastratelecom.

 

 

com and then click

 

 

Configuration. For more

 

 

information, contact

 

 

your Internet Telephony

 

 

Service Provider or your

2) The MBU has not

System Administrator.

2) Reset the MBU and

 

been reset after

allow the MBU 2

 

you saved the

minutes to log in at

 

configuration.

your Internet Telephony

3)

The router uses

Service Provider.

3) Check that you have

 

port forwarding.

configured your router

 

 

so that it always assigns

the same IP address to your phone’s MAC address when using port forwarding. Otherwise incoming traffic is probably not forwarded to your phone. For more information, check your router’s manual.

Troubleshooting

MBU 400 Installation Guide 31

Image 49
Contents MBU 400TM Page MBU 400 Installation Guide Important Safety InstructionsImportantes mesures de sécurité ===============================================Page Software License Agreement FCC Information This equipment uses the following Usoc jacks RJ11C US Service CenterConsumer Information Viii MBU 400 Installation GuidePas FCC if you believe it is necessary Applicable for Coin or Pay Phone OnlyImportant Safety Information Safety InformationImportant Battery Information Product Disposal Information Sensitive Electronic EnvironmentFor countries in the European Union Xii MBU 400 Installation Guide Battery Disposal InformationFor countries outside the European Union Europe Regulatory InformationUnited States Canada Xiv MBU 400 Installation GuideExposure to Radio Frequency RF Signals Page Table of Contents Optional MBU and Handset Tasks Xviii MBU 400 Installation GuideThank you for choosing Aastra Telecom’s MBU CongratulationsDocumentation About This GuideMBU Features MBU 400 FeaturesMBU 400 provides the following features Type of Service ToSAudio Features Aastra 420d Handset FeaturesRequirements 420d Swivel Belt Clip 420d Handset What’s in the MBU 400 Box?Aastra 420d Handset Front View MBU 400 HardwareAastra 420d Handset Side View Aastra 420d Handset Side ViewAastra 420d Handset Charger Rear View Aastra 420d Handset Charger Front ViewMBU Rear View MBU Top ViewInstalling on a Desktop Installing the MBUTo install the MBU 400 on a desktop To install the MBU on a wall Installing on a WallPour installer le MBU sur un mur Installation sur un murConnecting the MBU Net LED Power LED Installing and Registering the Handset Installing the MBU Page Optional MBU and Handset Tasks Resetting the MBUManually Registering/De-registering a Handset To factory default the MBU Factory Defaulting the MBURegistering Additional Handsets with the MBU To register additional handsetsTo view the IP address and status of the MBU Viewing the MBU 400 IP Address and Status InformationTo access the MBU 400 Web UI Accessing the MBU 400 Web UIAccessing the MBU 400 Web UI Handset Idle Screen Using the MBUIdle Mode Options Main Menu Handset Main MenuUsing the MBU Using the Speakerphone Using the Volume ControlLocking/Unlocking the Keypad Troubleshooting Indicator on Issue Causes Solutions PowerInternet settings When I makeCountry Check that you have Issue Causes Solutions Cannot receiveYou are Information, contactSound quality is Issue Causes SolutionsPoor But it worked Issue Causes Solutions Cannot makeYesterday Page Index MBU 400 Installation Guide Index-1Index Page Aastra Telecom Inc 41-001271-00 Rev