Aastra Telecom 6755i manual Available Log Out

Page 101

4.Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.

Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login.

Your phone logs into the queue on the server.

5.You are logged into the queue and the following screen displays.

Services	Icom
Dir
Callers
ACD: Support
Available
Log Out

6.To allow your phone to be available in the queue, press the Available softkey. The following screen displays.

Services	Icom
Dir
Callers
ACD: Support
Unavailable
Log Out

If your IP phone status is set to “Available” then the server begins to distribute phone calls from this queue to your IP phone. You must manually change the state to “Available” in order to start receiving calls.

7.To temporarily stop receiving calls, press the press the Unavailable softkey.

If you are on a call (or miss a call that has been distributed to your phone), your phone status automatically changes to "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs:

•You use the IP Phone UI to manually switch the IP phone state back to "Available"

or

•The availability “timer” for your IP phone expires. This only occurs if your Administrator has configured an auto-availability timer on your IP phone. Contact your System Administrator for more information.

8.To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone.

Line Keys, Programmable Keys, and Softkeys

Model 6755i IP Phone User Guide

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Contents 6755i IP Phone Page Iii Software License AgreementSoftware License Agreement Page Table of Contents Table of ContentsDialing a Number 153 Pre-dialing a Number 154 Line Keys, Programmable Keys, and SoftkeysVii Using Intercom 156 Redial 158 Mute 159Viii Using the Expansion Modules 247About this Guide About this GuideDocumentation Model 6755i IP Phone User GuideIntroduction Phone FeaturesIntroduction RequirementsInstallation and Setup Plugging in and Starting the Phone Getting StartedGetting Started Updating Configuration Idle Screen StartedGetting Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers ListReference Idle Screen With Softkeys/Programmable Keys ConfiguredScreen Display After Picking Up the Handset Idle Screen with Voicemail MessagesAfter Handset Pickup After Pressing More IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key DescriptionIP Phone Keys and Key Descriptions None Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call ForwardSimplified Options Menu Methods for Customizing Your PhoneReferences Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIMethods for Customizing Your Phone Available Functions for Softkeys and Programmable Keys Headings Descriptions StatusOperation Headings Descriptions Basic SettingsPhone Status Phone StatusPhone Status via IP Phone UI Select Phone StatusScroll to IP&MAC Addresses and press Select Finding Your Phone’s IP AddressPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusWhere Example Backup Registrar Line SIP Account Status Used?Status Description Condition Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring TonePress Done Select Tone Set Click on Basic Settings-Preferences-Ring TonesSelect Contrast Level Setting Contrast LevelContrast Level Backlight Setting the BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Select Preferences Select Live Dialpad Live DialpadEnabling/Disabling Live Dialpad Set Audio Audio ModeSetting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSelect Preferences Select Time and Date Select Time FormatSet Date and Date Format Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Set Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français FrenchClick on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase CharactersGerman SpanishExample Configuring Language Input Using the IP Phone UIItalian Select Input Language Click on Basic Settings- Preferences-Language SettingsLatin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Reset a User Password Resetting a User PasswordSelect Restart Phone Click on Operation-ResetRestarting your phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the PhoneLock the Phone? field, click Click on Operation-Phone LockEmergency Description Number Defining an Emergency Dial Plan911110 Define an Emergency Dial PlanMultiple Line and Call Appearances Line Keys, Programmable Keys, and SoftkeysLine Keys, Programmable Keys, and Softkeys Directory None Callers List Programmable Keys Softkeys ServicesSoftkeys and Programmable Keys Keys Empty Key Function Description Speeddial/ConfPaging State Description Softkey Type Default StatesState-Based Softkeys Bottom Keys only Label LAB Key Display BehaviorSat Jan 1 1218am Key 12 configured as a speeddialSoftkey Line/Call Appearance Lights Line KeyLine Keys, Programmable Keys, and Softkeys Softkeys Configuring a Line KeyProgrammable Keys Speeddial Key Access levelKeySpeeddial Prefix Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit OptionLine Keys, Programmable Keys, and Softkeys Softkeys Click on Operation-Keypad Speeddial Keys, and Softkeys LineEditing Speeddial Keys Select Preferences Select Speed Dial EditEdit the speeddial information as applicable and press Save Aastra Web UI Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND KeySoftkeys Busy Lamp Field BLF Key Global Configuring a BLF KeyThrough BLF List Key Configuring a BLF List KeySoftkeys Programmable Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table Using the ACD KeyAvailable Log Out Line Keys, Programmable Keys, and Softkeys Softkeys Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP 100 Model 6755i IP Phone User Guide XML KeyModel 6755i IP Phone User Guide 101 Configuring XML Services102 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 103 Configuring an XML Key104 Model 6755i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6755i IP Phone User Guide 105From an XML Key 106 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 107 Configuring a WebApps KeyWebApps Key To use the WebApps key Using the WebApps KeyModel 6755i IP Phone User Guide 109 Configuring a Flash KeyFlash Key 110 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 111 Configuring a Sprecode KeySprecode Key 112 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 113 Park/Pickup Static ConfigurationPark/Pickup Keys Server Park Values Pickup Values Park/Pickup Call Server Configuration Values114 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 115 Configuring Park /Pickup using Static ConfigurationClick on Basic Settings-Preferences-General Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration 116 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 117 118 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 119 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked CallLast Call Return lcr Key Sylantro Servers only Configuring a Last Call Return Key120 Model 6755i IP Phone User Guide How it worksModel 6755i IP Phone User Guide 121 122 Model 6755i IP Phone User Guide Configuring a Call Forward KeyCall Forward Key Model 6755i IP Phone User Guide 123 BLF/Xfer Key Requirements and Functionality BLF/Xfer124 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 125 Configuring a BLF/Xfer Key126 Model 6755i IP Phone User Guide Speeddial/Xfer Key Requirements and Functionality Speeddial/XferModel 6755i IP Phone User Guide 127 128 Model 6755i IP Phone User Guide Configuring a Speeddial/Xfer KeyModel 6755i IP Phone User Guide 129 130 Model 6755i IP Phone User Guide Speeddial/ConfModel 6755i IP Phone User Guide 131 Configuring a Speeddial/Conf Key132 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 133 Services Key134 Model 6755i IP Phone User Guide Configuring a Services KeyModel 6755i IP Phone User Guide 135 136 Model 6755i IP Phone User Guide Configuring a Directory KeyDirectory Key Model 6755i IP Phone User Guide 137 138 Model 6755i IP Phone User Guide Configuring a Callers List KeyCallers List Key Model 6755i IP Phone User Guide 139 140 Model 6755i IP Phone User Guide Configuring an Intercom KeyIntercom Key Model 6755i IP Phone User Guide 141 142 Model 6755i IP Phone User Guide Configuring a Phone Lock KeyPhone Lock Key Model 6755i IP Phone User Guide 143 Using the Lock/Unlock Key on the IP Phone144 Model 6755i IP Phone User Guide Configuring a Paging KeyPaging Key Sends the RTP Stream Model 6755i IP Phone User Guide 145 146 Model 6755i IP Phone User Guide Using the Paging KeyModel 6755i IP Phone User Guide 147 148 Model 6755i IP Phone User Guide Configuring a None KeyNone Key Model 6755i IP Phone User Guide 149 150 Model 6755i IP Phone User Guide Configuring an Empty KeyEmpty Key Model 6755i IP Phone User Guide 151 152 Model 6755i IP Phone User Guide Deleting a KeyModel 6755i IP Phone User Guide 153 Making CallsDialing a Number Making Calls Using Handsfree SpeakerphonePre-dialing a Number 154 Model 6755i IP Phone User GuideAdvanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset156 Model 6755i IP Phone User Guide Using IntercomUsing the Icom Key Model 6755i IP Phone User Guide 157 Incoming Intercom Features Description Aastra Web UIRedial Accessing the Redial List158 Model 6755i IP Phone User Guide Deleting from the Redial ListModel 6755i IP Phone User Guide 159 MuteReceiving Calls Receiving CallsAnswering an Incoming Call 160 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 161 Sending an Incoming Call to VoicemailHandling Calls Handling CallsPlacing a Call on Hold 162 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 163 When on HoldAutomatic Hold Retrieving a Held CallTransferring Calls Screen that displays when handset is lifted164 Model 6755i IP Phone User Guide Blind TransferTo transfer a call to another extension Transfer Key when handset is liftedModel 6755i IP Phone User Guide 165 Local Conferencing Conferencing Calls166 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 167 Using Local ConferencingConference key when handset is lifted Centralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6755i IP Phone User GuideJoining Two Active Calls in a Single Conference Model 6755i IP Phone User Guide 169 Using Centralized Conferencing170 Model 6755i IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server onlyJoining Additional Parties to Active Conferences Ending CallsModel 6755i IP Phone User Guide 171 Managing Calls Accessing Your DirectoryManaging Calls Directory ListManaging the Directory List Sorting Entries and Quick Search FeatureModel 6755i IP Phone User Guide 173 Adding New Entries to the Directory List 174 Model 6755i IP Phone User GuideScreen Directory List LimitationsEditing Entries in the Directory List Model 6755i IP Phone User Guide 175Scrolling Multiple Screens Per Entry 176 Model 6755i IP Phone User GuideArranging Multiple Screens Model 6755i IP Phone User Guide 177Deleting Entries from the Directory List 178 Model 6755i IP Phone User GuideSaving Entries to the Directory List Model 6755i IP Phone User Guide 179Directory Key Redial List Key 180 Model 6755i IP Phone User GuideDirectory Key Callers List Key Downloading the Directory List to Your PC Model 6755i IP Phone User Guide 181182 Model 6755i IP Phone User Guide Accessing the Directory ListDownload the Directory List Click on Operation-DirectoryModel 6755i IP Phone User Guide 183 Callers ListCaller’s List Screen Display Display Item Description184 Model 6755i IP Phone User Guide Accessing the Callers ListPress the Callers List key. or Callers List Key Handsfree ButtonEditing Entries in the Callers List Model 6755i IP Phone User Guide 185Deleting Entries from the Callers List 186 Model 6755i IP Phone User GuideDownload the Callers List Model 6755i IP Phone User Guide 187Downloading the Callers List to Your PC 188 Model 6755i IP Phone User Guide Account Configuration DND and Call ForwardingDND Account-Based Configuration Model 6755i IP Phone User Guide 189 Configuring DND190 Model 6755i IP Phone User Guide Configuring DND Using the Aastra Web UIModel 6755i IP Phone User Guide 191 Click on Basic Settings-Account ConfigurationUsing DND Modes via the IP Phone UI 192 Model 6755i IP Phone User Guide DND in Account ModeDND in Phone Mode Default Call Forward Account-Based Configuration DND in Custom ModeModel 6755i IP Phone User Guide 193 IndicatesPage Model 6755i IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI196 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 197 198 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 199 Using Cfwd via the IP Phone UICfwd in Account Mode 200 Model 6755i IP Phone User Guide Change the State Change the Number Change the No. Rings Model 6755i IP Phone User Guide 201Call Forward State Screen 202 Model 6755i IP Phone User Guide Cfwd in Phone ModeMode Screen No Cfwd phone Model 6755i IP Phone User Guide 203 204 Model 6755i IP Phone User Guide CallsManaging Account Screen Cfwd in Custom ModeModel 6755i IP Phone User Guide 205 206 Model 6755i IP Phone User Guide Change Model 6755i IP Phone User Guide 207State No. Rings208 Model 6755i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Model 6755i IP Phone User Guide 209210 Model 6755i IP Phone User Guide Using VoicemailVoicemail Additional Features Additional FeaturesStar Codes Suppress Dtmf Playback212 Model 6755i IP Phone User Guide Click on Basic Settings-PreferencesModel 6755i IP Phone User Guide 213 Configuring Display of Dtmf DigitsDisplay Dtmf Digits 214 Model 6755i IP Phone User Guide Enabling/Disabling Call Waiting Enable/Disable Call WaitingModel 6755i IP Phone User Guide 215 216 Model 6755i IP Phone User Guide Model 6755i IP Phone User Guide 217 Configuring Call Waiting TonePlay Call Waiting Tone 218 Model 6755i IP Phone User Guide Configuring Stuttered Dial ToneStuttered Dial Tone Model 6755i IP Phone User Guide 219 Configuring XML Beep SupportXML Beep Support 220 Model 6755i IP Phone User Guide Status Scroll DelayConfiguring Status Scroll Delay Model 6755i IP Phone User Guide 221 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior222 Model 6755i IP Phone User Guide Configuring Incoming Call Interrupts DialingModel 6755i IP Phone User Guide 223 Switch UI Focus to Ringing Line224 Model 6755i IP Phone User Guide Preferred Line and Preferred Line TimeoutPhone Feature Preferred Line Behavior Model 6755i IP Phone User Guide 225 226 Model 6755i IP Phone User Guide Goodbye Key Cancels Incoming CallsConfiguring Goodbye Key to Cancel Incoming Calls Model 6755i IP Phone User Guide 227 Using the Goodbye Key to Cancel Incoming Calls FeatureGoodbye Key Cancels Incoming Call is 228 Model 6755i IP Phone User Guide Configuring UPnP Mapping LinesUPnP Mapping Lines for remote phones Model 6755i IP Phone User Guide 229 230 Model 6755i IP Phone User Guide Message Waiting IndicatorConfiguring Message Waiting Indicator Model 6755i IP Phone User Guide 231 Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute232 Model 6755i IP Phone User Guide Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow BargeModel 6755i IP Phone User Guide 233 234 Model 6755i IP Phone User Guide Using Redial Key for Last Number RedialGroup RTP Paging receives RTP streams Configuring Group RTP PagingModel 6755i IP Phone User Guide 235 236 Model 6755i IP Phone User Guide Group Paging RTP SettingsModel 6755i IP Phone User Guide 237 Configuring Lldp ElinAvailable Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary SubscriptionAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6755i IP Phone User Guide 239240 Model 6755i IP Phone User Guide Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6755i IP Phone User Guide 241 IP Phone UI Screen During WAV StreamingOptions Key Key Redirection242 Model 6755i IP Phone User Guide XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6755i IP Phone User Guide 243244 Model 6755i IP Phone User Guide Hold Feature Enhancement for Broadsoft ServersIP Phone UI when Broadsoft CMS is Enabled Model M670i and M675i Expansion Modules Model M670i and M675i Expansion ModulesModel 6755i IP Phone User Guide 245 Model M670iExpansion Module keys support the following functions 246 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 247 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module2 Screen 248 Model 6755i IP Phone User Guide1 Screen Press-and-Hold to Create a Speeddial Key Model 6755i IP Phone User Guide 249250 Model 6755i IP Phone User Guide Troubleshooting SolutionsTroubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6755i IP Phone User Guide 251252 Model 6755i IP Phone User Guide Why does my phone display Bad Encrypted Config?How do I restart the IP phone? Model 6755i IP Phone User Guide 253How do I lock my phone? 254 Model 6755i IP Phone User GuideModel 6755i IP Phone User Guide 255 Page Limited Warranty Limited WarrantyWarranty Repair Services Model 6755i IP Phone User Guide 257258 Model 6755i IP Phone User Guide After Warranty ServiceAppendix a Time Zone Codes Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Time Zone Name Time Zone CodeNST Time SGT Index IndexIndex-2 Model 6755i IP Phone User Guide Index-3 Index-4 Model 6755i IP Phone User Guide

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