Aastra Telecom 6730I manual Troubleshooting Solutions

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Troubleshooting Solutions

Why is the light not coming on with a new Voice Mail Message?

Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your system administrator for more information.

Why is my handset not working?

Check to ensure that the handset cord is fully connected to both the phone and handset. See the section "Connecting a Handset" on page 9 for information.

Why is my display blank?

Ensure that power is being provided to your phone.

Why can I only see one option when the installation guide or user guide says there are more?

The telephone screen will only show one option at a time. To see more, press the down arrow button .

Why does the telephone wobble?

Make sure the cords are routed properly through the back of the phone, as indicated in the section, "Connecting a Handset" on page 9. Check that the leg stands have been properly snapped into place. Since the legs can be oriented in two different ways and in two different positions to offer four different phone viewing angles, check that both legs are oriented in the same direction and in the same position on either side of the phone.

What is a programmable key?

There are 8 top hard keys (programmable up to 8 functions), located at the top of the front panel. These are keys that you can set to perform specific functions and access enhanced services provided by third parties (for example, XML applications). See the section "Programmable keys" on page 22 or refer to your Aastra Model 6730i IP Phone User Guide for more information.

Troubleshooting Solutions

Model 6730i IP Phone Installation Guide 27

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Contents 6730i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Page Introduction Phone FeaturesIntroduction RequirementsAbout This Guide Phone Parts Key Panel Key PanelKey Description Key DescriptionKeys Key Description Line/Call Appearance keys Connect you to a line None Save ProgrammableInstallation and Setup Installation and SetupPower Adapter Direct Network ConnectionDesk or Wall Installation Connecting a HandsetInstall on the Desk Push the stand towards the phone until it snaps into place Install on the WallWall and pull down to lock the phone Remove clip, turn 180 degrees, and reinsert clip Inserting the Key Card Customizing your phone User Password Administrator MenuCustomizing your phone Restart Phone Phone LockAccessing Your Options via the Aastra Web UI Accessing Your Options via the Phone UIAastra IP Phone Administrator Guide IP Phone Features IP Phone FeaturesCall Forward ReferenceRing Tone/Tone Set PreferencesContrast Level Speeddial EditLanguage Time and DateAdministrator Menu User PasswordPhone Status Restart PhoneOther Phone Features Other Phone FeaturesAdjusting the Volume Call TimerProgrammable keys Speeddial Prefix Creating a Speeddial KeyPress-and-Hold Speeddial Key 3456 Use Save to endEditing or Creating a Speeddial Key Using the IP Phone UI Speeddial Key EditSelect Preferences Select Speed Dial Edit Line Call Appearance LED Status Description Line/Call Appearance KeysIndicates idle line or no call ActivityTroubleshooting Solutions Troubleshooting SolutionsPage Limited Warranty Limited WarrantyWarranty Repair Services After Warranty ServicePage Index IndexIndex-2Model 6730i IP Phone Installation Guide Page Aastra Telecom Inc 41-001277-01 Rev
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6730I specifications

The Aastra Telecom 6730i is a sophisticated IP telephone designed to meet the demands of modern business communications. Recognized for its advanced features, user-friendly interface, and high-quality sound, the 6730i has become a favorite for organizations looking to enhance their telephony experience.

One of the main features of the Aastra 6730i is its support for wideband audio, which ensures clearer and more natural-sounding calls. This is particularly significant in today's work environment, where remote communications play a crucial role. The device uses a full-duplex speakerphone that allows multiple parties to engage in conversation without the interruptions common with half-duplex systems.

The phone is equipped with a large graphical display, providing an intuitive user interface that simplifies navigation. Users can easily access contacts, call logs, and other essential functions directly from the screen. The customizable interface lets users personalize their experience, which contributes to enhanced productivity.

Another critical characteristic of the Aastra 6730i is its multi-line capabilities. The device can support up to six lines simultaneously, allowing users to handle multiple calls efficiently. This feature is essential for busy professionals, ensuring they remain connected while managing incoming and outgoing communications effortlessly.

The Aastra 6730i also integrates seamlessly with various IP telephony systems. It supports common VoIP protocols, including SIP, making it compatible with many modern communication platforms. This flexibility allows businesses to adapt their telephony solutions to their specific needs and requirements, ensuring long-term viability and scalability.

In terms of security, the Aastra 6730i incorporates advanced encryption methods to protect voice data and prevent unauthorized access. As cybersecurity threats continue to grow, having a secure communication system is vital for businesses of all sizes.

Additionally, the phone is designed with energy efficiency in mind. It complies with IEEE 802.3af Power over Ethernet (PoE) standards, allowing it to receive power through the network cable, which simplifies installation and reduces clutter.

In conclusion, the Aastra Telecom 6730i stands out as a reliable and feature-rich IP phone that caters to the demands of contemporary business environments. Its advanced audio technology, user-friendly interface, multi-line support, compatibility with various systems, strong security features, and energy-efficient design make it an excellent choice for organizations looking to elevate their communication strategies.