AT&T 1412 Case of Difficulty, If the phone does not work at all, check these items first

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1412 2002.12.7 9:20 AM Page 52

IN CASE OF DIFFICULTY

If you have difficulty operating this phone,try the suggestions below. For Customer Service,visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase.

PHONE

PROBLEM

If the phone does not work at all, check these items first:

SOLUTION

•Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

•Make sure the battery pack is installed correctly.

If the above suggestions do not solve the problem,try re-initializing the handset and base (see “To re-initialize the handset and base”).

PROBLEMSOLUTION

If you have no dial tone: Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.

PROBLEM

If you hear a long tone when you try to use the handset:

SOLUTION

•The handset and base are not communicating properly. You might be out of range. Move closer to the base and try again.

•If moving closer to the base does not help, follow the directions “To re-initialize the handset and base.”

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Contents Part 1 Important Product Information Caller ID/Call Waiting on Handset1412 2002.12.7 920 AM Contents Before YOU Begin Parts ListAbout Call History About Caller Identification Caller IDBefore You Install InstallationInstall the handset battery Connect the power cord Table/Desk InstallationConnect the telephone line cords Check for dial tone Charge the handset batteryTurn base ringers on or off Wall Installation Mount base on wall Follow Steps 3 5 in Table/Desk InstallationHeadset Belt ClipData Port Feature Setup Menu Feature SetupSet Line 1 Ringer Set Line 2 Ringer Set Voice Messages Indicators Set Time Set Date Set Dial Mode Idle Screen Telephone OperationMake a Call Answer a Call Volume Erase a Number from Handset Redial Memory RedialFlash/Call Waiting To return to two-way conversation MuteTemporary Tone Dialing Handset Locator Display Screen Messages Handset only Handset Lights At the Handset Intercom OperationMake an Intercom Call While on a Phone Call At the BaseThree-Way Conference Call Conference CallsEnd a Conference Call Four-Way Conference CallSpeak Privately with One Party Place a Conference Call on HoldSwitch from Handset to Base Switch a Conference Call Between Handset and BaseStore a Number and Name in the Directory Directory1412 2002.12.7 920 AM Store a Number from Handset Redial in the Directory 1412 2002.12.7 920 AM Keypad Characters Dial a Number in the Directory Edit a Number/Name in the Directory Delete a Directory Entry Turn Distinctive Ring On/Off Store a Number in Base Memory Base MemoryDial a Base Memory Number Caller ID Operation Review Call History Remove a Call Record Store a Call Record in the Directory Display Dial For example The number is 908 555 Dialing OptionsCharge the Handset Battery Pack Battery LifeBatteries Replace the Handset Battery Pack Case of Difficulty If you hear a long tone when you try to use the handsetIf the phone does not work at all, check these items first If you hear other calls while using your phone If you hear noise or interference when using the phoneMisdials If the phone does not ring when you receive a callIf you lose a call after changing channels If your telephoneIf the caller’s name or phone number is not displayed Caller IDDefault Settings Default SettingsTechnical Specifications Index OLD