AT&T CL82401 Troubleshooting, Handset registration is unsuccessful, Cannot get a dial tone

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Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions

below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

The handset registration is unsuccessful.

•Follow the handset registration instructions to register the handset again (see Adding and registering handsets on page 8).

My telephone doesn’t work at all.

•Make sure the power cord is securely plugged in.

•Make sure you plug the battery connector securely into the cordless handset.

•Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.

•Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the charger when not in use.

•If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. See page 6 for details.

•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•You may need to purchase a new battery. Refer to Battery installation and charging in this user’s manual on pages 6-7.

I cannot get a dial tone.

•Try all the suggestions above.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

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Contents User’s manual Congratulations Parts checklist Table of contents Installation Avoid placing the telephone base too close toQuick reference guide handset MUTE/DELETEMENU/SELECT Main menu Charger installation Low battery Battery installation and chargingBattery indicators Battery status Action Charger Step Charge light StepScreen shows Registering... Please wait Adding and registering handsetsRegister a handset to your telephone base Deregistering handsets My telephone doesn’t work at all TroubleshootingHandset registration is unsuccessful Cannot get a dial toneCannot dial out My cordless handset isn’t performing normallyHear other calls while using my phone Batteries do not hold a chargeExperience poor sound quality when using the speakerphone My cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t workingSystem does not receive caller ID when on a call Charge light is off or blinking Common cure for electronic equipmentTaking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones Especially about telephone answering systems Precautions for users of implanted cardiac pacemakersPacemaker patients FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsOperation Operating time Telephone operating range
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