AT&T CL82351, CL81201, CL82551, CL82401 My cordless handset does not ring when I receive a call

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Appendix

Troubleshooting

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not off. Refer to Ringer volume in the user’s manual provided with your CL81101/CL81201/ CL81301/CL82101/CL82201/CL82301/CL82351/CL82401/ CL82451/CL82501/CL82551/CL82601 telephone.

Make sure you plug the telephone line cord securely into the telephone base and telephone jack. Make sure you plug in the power cord securely.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, contact your telephone service provider (charges might apply).

Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges might apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Completely remove the battery. Replace it and place the cordless handset into the telephone base. Allow up to one minute for the handset to reestablish its connection with the telephone base.

Your line cord might be malfunctioning. Try installing a new line cord.

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Contents User’s manual Congratulations Parts checklist Table of contents Installation Avoid placing the telephone base too close toQuick reference guide handset MUTE/DELETEMENU/SELECT Main menu Charger installation Low battery Battery installation and chargingBattery indicators Battery status Action ChargerStep Charge light StepAdding and registering handsets Register a handset to your telephone baseScreen shows Registering... Please wait Deregistering handsets My telephone doesn’t work at all TroubleshootingHandset registration is unsuccessful Cannot get a dial toneCannot dial out My cordless handset isn’t performing normallyHear other calls while using my phone Batteries do not hold a chargeExperience poor sound quality when using the speakerphone My cordless handset does not ring when I receive a call My calls cut in and out while I’m using my cordless handset My caller ID isn’t workingSystem does not receive caller ID when on a call Charge light is off or blinking Common cure for electronic equipmentTaking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsOperation Operating time Telephone operating range
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