AT&T CL82601, CL81201, CL82551 Cannot dial out, My cordless handset isn’t performing normally

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Appendix

Troubleshooting

If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect the jack to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

Your line cord might be malfunctioning. Try installing a new line cord.

I cannot dial out.

Try all the suggestions above.

Make sure you have a dial tone before dialing. The cordless handset might take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, try muting the cordless handset before dialing, or dialing from another room with less background noise.

If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).

My cordless handset isn’t performing normally.

Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.

Move the cordless handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

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Contents User’s manual Congratulations Parts checklist Table of contents Avoid placing the telephone base too close to InstallationMUTE/DELETE Quick reference guide handsetMENU/SELECT Main menu Charger installation Charger Battery installation and chargingBattery indicators Battery status Action Low batteryCharge light Step StepAdding and registering handsets Register a handset to your telephone baseScreen shows Registering... Please wait Deregistering handsets Cannot get a dial tone TroubleshootingHandset registration is unsuccessful My telephone doesn’t work at allMy cordless handset isn’t performing normally Cannot dial outBatteries do not hold a charge Hear other calls while using my phoneExperience poor sound quality when using the speakerphone My cordless handset does not ring when I receive a call My caller ID isn’t working My calls cut in and out while I’m using my cordless handsetSystem does not receive caller ID when on a call Common cure for electronic equipment Charge light is off or blinkingAvoid water MaintenanceCleaning your telephone Taking care of your telephoneSafety information Important safety informationEspecially about cordless telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Telephone operating range Technical specificationsOperation Operating time Dect 6.0 digital technology
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