AT&T 9345 Case of Difficulty, If the phone doesn’t work at all, check these items first

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9345_book_1ATT 6/5/01 11:34 AM Page 19

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone doesn’t work at all, check these items first:

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If the handset does not beep when you press P, the battery might need charging.

•Make sure the battery pack is installed correctly.

•If you have dial pulse (rotary) service on your phone line, make sure the dial mode is set to dial pulse (see INSTALLATION).

If the above suggestions don’t solve the problem, try re-initializing the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait a few minutes.

4Connect the power to the base.

5Insert the handset battery pack.

6Put the handset in the base to re-initialize.

If you hear a two-beep signal when you try to use the handset:

•You might be out of range. Move closer to the base and try again.

•If moving closer to the base doesn’t help, try following the directions above for re-initializing the handset and base.

If the phone does not ring when you receive a call:

•Make sure the handset ringer is on.

•Make sure the telephone line cord is connected firmly to the base and the telephone jack.

•Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch.

•You might be too far from the base; move closer.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

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Contents MHz Cordless Telephone with Caller ID/Call Waiting Advanced American Telephones. All rights reserved Contents Before YOU Begin About Caller Identification Caller IDInstallation Before You InstallTable/Desk Installation Charge the handset battery Wall Installation Telephone Operation Page/Handset Locator Temporary Tone Dialing Handset Ringer Style/Battery SaveHeadset Jack Operating Range Display Screen MessagesTelephone Memory Store Memory NumbersEdit Numbers Stored in Memory Dial Edit EraseDelete Numbers Stored in Memory Dial Memory NumbersAbout Call History Caller ID OperationReview Call History Delete a Specific Call Delete Records from Call HistoryDial a Displayed Number Delete All CallsStore a Call History Record in Memory OVERWRITE? noPrivate Name Charging the Handset Battery Pack BatteriesReplacing the Handset Battery Pack Case of Difficulty If the phone does not ring when you receive a callIf the phone doesn’t work at all, check these items first If you hear other calls while using your phone If you hear noise or interference when using the phoneIf you lose a call after changing channels
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