AT&T EL52100, EL52110 Answering system does not record messages, Announcement is not clear

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Appendix

Troubleshooting

•The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

•There may be interference on the telephone line you are using. Press dial pad keys firmly.

The answering system does not record messages.

•Make sure the answering system is on (see Answering mode on page 16).

•Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Answering system and voicemail on page 41). To determine how many rings activate your voicemail, contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

Announcement is not clear.

•When you record your announcement, make sure you speak in a normal tone of voice, towards the microphone on the handset.

•Make sure there is no background noise (TV, music, etc.) while recording.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

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Contents User’s manual Congratulations Parts checklist Table of contents Answering system Caller IDAppendix Avoid placing the telephone base too close to Quick reference guide Main menu Using menusTelephone base installation Important Information Battery installation and chargingBattery installation Charge lightPlace in Charger Battery chargingBattery indicators Battery status Action LOW Battery or HandsetTabletop to wall mount installation Wall mount installationDSL filter Wall mount to tabletop installation Menu structure Menu overviewRinger tone Handset settingsRinger volume Press MENU/SELECT to select Ringer VolumeClear voicemail indication Voicemail waiting visual message waiting indicatorSet date/time Key toneHome area code Dial modeTo record a new announcement Answering system settingsAnnouncement To play the current announcementTo delete your announcement Answering modeUsing the handset Using the telephone basePress MENU/SELECT to select Call Screening Call screening setupNumber of rings Message alert tone Remote access codeTelephone base ringer volume While the telephone is ringing, press OFF/CLEAR or Making, answering and ending a callMaking a call To make a call On-hook dialing predialingSpeakerphone Answering a callEnding a call Redial To delete a number in the redial list Options while on calls Chain dialing To access the directory while on a callTo access the caller ID history while on a call Temporary tone dialingTo access the redial list number while on a call To start the paging tone Handset locatorTo stop the paging tone Speed dial overview Directory overviewDirectory memory capacity Shows Directory Empty Exiting the directoryTo create a new directory entry Creating directory entriesDial To add a predialed telephone number to the directoryKey To review directory entries Reviewing the directoryTo search by name To edit a directory entry Dialing, deleting and editing a directory entryTo delete a directory entry Screen shows Delete CONTACT?Robert BrownDirectory Empty Speed dial locationsTo clear a speed dial location Directory entry to a speed dial location on this page toTo dial a speed dial number To view the dialing options on About caller IDInformation about caller ID with call waiting About home area codeHow caller ID history call log works Caller ID historyMemory match Caller ID operation Missed new calls indicatorReasons for missing caller ID information To view the dialing options To review the caller ID historyTo delete all caller ID history entries To dial a caller ID history numberSaving a caller ID history entry in the directory Answering system new message indication Answering system and voicemailCall screening Answering system overviewVoice prompts Message capacityTemporarily turning off the message alert tone Call interceptTo listen to messages at the handset Message playbackTo listen to messages To listen to messages at the telephone baseWhen messages are playing on the handset When messages are playing on the telephone baseOptions during playback Delete ALL OLD, the screen shows no Message To delete all old messagesTo delete all old messages at the telephone base To delete all old messages at the handsetTo record a memo Recording and playing memosTo play back memos Message window displays To remotely access the answering system Remote accessRemote access ANS on Screen icons, indicator lights and alert tonesHandset indicator lights Screen iconsANS ON/OFF light Telephone base indicator lightsHandset alert tones Telephone base alert tonesHandset display screen messages XX Missed Calls Unable to SaveCannot dial out TroubleshootingMy telephone doesn’t work at all Cannot get a dial toneMy cordless handset isn’t performing normally Charge light is off Batteries do not hold a chargeHear other calls while using my telephone Experience poor sound quality when using the speakerphoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call Cannot retrieve voicemail messages My telephone does not receive caller ID when on a callMy caller ID isn’t working Icon shows on the display and I don’t know whyDifficulty hearing messages Answering system does not respond to remote commandsAnswering system announces, Time and date not set Announcement is not clear Answering system does not record messagesCommon cure for electronic equipment Avoid water MaintenanceCleaning your telephone Taking care of your telephoneEspecially about cordless telephones Important safety informationEspecially about telephone answering systems Industry Canada FCC Part 68 and ActaFCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? Other limitations How do you get warranty service?Dect 6.0 digital technology Technical specificationsTelephone operating range Index Index Playback Remote access wallet cardAction Remote command During message
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EL52110, EL52100 specifications

The AT&T EL52100 and EL52110 are a pair of versatile cordless telephones designed to enhance communication experiences in homes and offices. As part of AT&T's commitment to reliable connectivity, these models combine practical features with user-friendly designs that cater to a variety of needs.

One of the standout characteristics of both the EL52100 and EL52110 is their DECT 6.0 technology. This advanced technology provides superior sound quality, ensures a secure connection, and maximizes the range of the cordless handsets. Users benefit from reduced interference and enhanced clarity, making conversations smoother and more enjoyable.

The EL52100 model offers a modern look with a sleek, ergonomic design, while the EL52110 adds a vibrant color display that enhances usability. Both models come equipped with a large, intuitive keypad, making dialing effortless even for those with limited dexterity. The handsets also feature a built-in answering machine capable of recording up to 22 minutes of messages, allowing users to stay connected even when they are not available to take calls.

A programmable speed dial feature allows quick access to frequently contacted numbers, making it easier to reach family members or business clients. Additionally, the caller ID function displays the name and number of incoming calls, enabling users to screen calls efficiently. Both models are equipped with a speakerphone feature, which gives users the convenience of hands-free conversations.

Battery longevity is another critical feature of the EL52100 and EL52110. Both models are designed with long-lasting batteries that provide hours of talk time and standby time, ensuring that users remain connected throughout the day without frequent recharging. The eco-friendly power supply also helps in reducing energy consumption.

Users will appreciate the intercom feature, allowing communication between handsets located in different rooms. This is particularly useful in larger homes or offices where quick communication is necessary without having to walk from one area to another.

In conclusion, the AT&T EL52100 and EL52110 cordless telephones offer a blend of modern technology, user-friendly features, and robust performance. Whether for personal use or in a professional environment, these models stand out as dependable tools for effective communication. Their sound quality, battery life, and additional features contribute to a seamless communication experience, making them excellent choices for anyone in need of reliable cordless telephony solutions.
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