AT&T E5944B, E5943B user manual Troubleshooting

Page 49

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.

My phone

• Make sure the power cord is securely plugged in.

doesn’t work

• Make sure that the battery wire is securely plugged into the

at all.

cordless handset.

 

• Make sure the telephone line cord is securely and firmly

 

plugged into the telephone base and the telephone wall jack.

 

• Charge the battery pack in the cordless handset for at least

 

16 hours. For optimum daily performance, return the cordless

 

handset to its base when not in use.

 

• Reset the base. Unplug the unit’s electrical power. Wait for

 

approximately 15 seconds, then plug it back in. Allow up to one

 

minute for the cordless handset and base to reset.

 

• You may need to purchase a new battery pack, please refer to

 

page 8 of this user’s manual.

 

 

 

 

I cannot get a

• First try all the suggestions above.

dial tone.

• Move the cordless handset closer to the base. You might have

 

 

moved out of range.

 

• Your telephone line cord might be malfunctioning. Try installing a

 

new line cord.

 

• If the previous suggestions don’t work, disconnect the telephone

 

base from the telephone jack and connect a different phone. If

 

there is no dial tone on that phone either, the problem is in your

 

wiring or local service. Contact your local telephone company.

 

 

 

I cannot dial

• First try all the suggestions above.

out.

• Make sure you have a dial tone before dialing. The cordless

 

 

handset may take a second or two to find the base and produce

 

a dial tone. This is normal. Wait an extra second before dialing.

 

• Make sure your phone is set to the correct dial mode for the

 

type of service that you have (pulse or touch tone). Refer to the

 

installation section of this user’s manual (page 19) to set the

 

dial mode.

 

• If the other phones in your home are having the same problem,

 

the problem is in your wiring or local service. Contact your local

 

telephone company (charges may apply).

 

• Eliminate any background noise. Noise from a television, radio

 

or other appliance may cause the phone to not dial out properly.

 

If you cannot eliminate the background noise, first try muting

 

the cordless handset before dialing, or dialing from another

 

room in your home with less background noise.

45

Page 48 Page 50
Image 49
Page 48 Page 50
Contents GHz Cordless Telephone/Answering System E5943B/ E5944B NEED HELP? Information about caller ID with call waiting Charge battery before You must installUsing the telephone Add new handsets to make your phone more versatile seeGHz Cordless Telephone/Answering System E5943B/ E5944B Table of contentsQuick reference guide Feature menuCaller ID Vcid Telephone function keys Telephone baseParts checklist for E5943B Parts checklist for E5944B About caller identification Before you beginTelephone operating range Telephone base installation Battery installation & charging Wall mounting Belt clip & optional headset Hands-free speakerphone calls Making and answering callsLast number redial Handset locator Basic base operationOptions while on calls handset and base Volume controlCall waiting Three-way conference callsTemporary ringer silencing MuteTemporary tone dialing Intercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferRinger volume Handset settingsRinger tone Key toneClear voice mail indication LanguageDial type Base settings Shared directory Timeouts and error messagesMemory capacity To create a new directory entry New directory entriesTo enter a name Storing the entry To browse through the directory Directory searchTo search by name Viewing long numbersTo dial a displayed number To dial, delete or change entriesTo delete an entry To change an entryHow caller ID works Shared caller ID logAbout names To review the call log To review the call logTo return a call ExampleTo review the call log Message capacity Answering sys- tem operationTo check day & time To set day & timeTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement To turn Announcement only on or off Announcement only modeSetup Change feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo play back a memo To record a memoMessage counter displays Message counter displaysStop Remote accessHelp menu Screen icons & alert tones Indicator lightsHandset alert tones Base tonesScreen display messages Handset display screen messagesHandset with a low battery has been To add a new handset Adding new handsetsTo de-register all handsets Replacing a handsetTroubleshooting Displays on my cordless hand- set My cordless handset isn’t performing normallyBatteries will not hold a charge Even when I’m Weak signalHear other calls while using my phone Get noiseTroubleshooting My caller ID Charge light is offIsn’t working System doesIncomplete messages Common cure for electronic equipmentDifficulty hear CL flashesNot record System does not respond to remote commandsMessage Announcement message is not clear Important safety instructions Important safety instructions Pacemaker patients FCC Part 68 and Acta FCC Part Limited warranty Limited warranty Please retain your receipt as your proof of purchase Technical specifications Index Action Remote command Remote access wallet card

E5944B, E5943B specifications

The AT&T E5943B and E5944B are advanced mobile devices designed to provide users with a seamless communication experience. Both models showcase AT&T's commitment to delivering cutting-edge technology and user-friendly features tailored for modern consumers.

One of the standout characteristics of the E5943B is its powerful processing capabilities. It is equipped with a high-performance processor that ensures smooth multitasking and rapid application response times. This makes it ideal for users who rely on their mobile device for both personal and professional tasks. The E5944B, while similar in design, offers enhancements in graphics performance, making it a great choice for gamers or those who frequently use graphic-intensive applications.

Both models feature high-resolution displays, providing users with vibrant colors and sharp images. The E5943B boasts a large screen that enhances the viewing experience, whether for streaming videos, browsing the internet, or interacting with apps. The E5944B takes it a step further with an even larger display, which is perfect for users who enjoy multitasking or need more screen real estate for various applications.

Connectivity is another crucial aspect of the E5943B and E5944B. Both devices support the latest 4G LTE technology, ensuring users have access to fast internet speeds. This is particularly beneficial for streaming content, video conferencing, and online gaming. Furthermore, they are equipped with Wi-Fi compatibility, which allows for seamless connectivity in various environments.

Durability is a key consideration in today's mobile market, and AT&T has designed both models with resilience in mind. They come with robust casing and screens engineered to resist scratches and minor drops, making them suitable for everyday use. Additionally, their battery life is noteworthy, providing users with long-lasting performance throughout the day, eliminating the need for frequent charging.

In terms of software, the E5943B and E5944B run on a user-friendly operating system that is regularly updated, ensuring users receive the latest features and security enhancements. The intuitive interface makes navigation a breeze, allowing users to easily access apps and settings.

Overall, the AT&T E5943B and E5944B stand out in the crowded mobile device market by combining powerful hardware, enhanced connectivity, and user-focused design features, making them excellent choices for anyone seeking reliable and efficient mobile communication devices. Users can expect a device that not only meets their everyday communication needs but also adapts to their evolving lifestyle.
Top Page Image Contents