AT&T E5943B, E5944B user manual Troubleshooting

Page 52

Appendix

Troubleshooting

I hear noise in • Make sure the power cord is plugged in securely. the cordless

handset, and none of the keys or but- tons work.

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operat- ing range. Try moving the base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as pos- sible from electronic devices such as wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room moni- tors, televisions, personal computers, kitchen appliances and other cordless phones.

Your line cord might be malfunctioning. Try installing a new line cord.

Re-install the battery pack, and place cordless handset in base cradle.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

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Image 52 Contents
GHz Cordless Telephone/Answering System E5943B/ E5944B NEED HELP? Information about caller ID with call waiting You must install Charge battery beforeUsing the telephone Add new handsets to make your phone more versatile seeTable of contents GHz Cordless Telephone/Answering System E5943B/ E5944BQuick reference guide Feature menuCaller ID Vcid Telephone base Telephone function keysParts checklist for E5943B Parts checklist for E5944B About caller identification Before you beginTelephone operating range Telephone base installation Battery installation & charging Wall mounting Belt clip & optional headset Hands-free speakerphone calls Making and answering callsLast number redial Basic base operation Handset locatorVolume control Options while on calls handset and baseCall waiting Three-way conference callsTemporary ringer silencing MuteTemporary tone dialing Intercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferHandset settings Ringer volumeRinger tone Key toneClear voice mail indication LanguageDial type Base settings Shared directory Timeouts and error messagesMemory capacity To create a new directory entry New directory entriesTo enter a name Storing the entry Directory search To browse through the directoryTo search by name Viewing long numbersTo dial, delete or change entries To dial a displayed numberTo delete an entry To change an entryShared caller ID log How caller ID worksAbout names To review the call log To review the call logTo return a call ExampleTo review the call log Answering sys- tem operation Message capacityTo set day & time To check day & timeTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement Announcement only mode To turn Announcement only on or offChange feature options SetupMessage playback AnnouncementsOptions during playback To delete all messagesTo record a memo To play back a memoMessage counter displays Message counter displaysRemote access StopHelp menu Indicator lights Screen icons & alert tonesHandset alert tones Base tonesHandset display screen messages Screen display messagesHandset with a low battery has been Adding new handsets To add a new handset Replacing a handset To de-register all handsetsTroubleshooting Displays on my cordless hand- set My cordless handset isn’t performing normallyBatteries will not hold a charge Weak signal Even when I’mHear other calls while using my phone Get noiseTroubleshooting Charge light is off My caller IDIsn’t working System doesCommon cure for electronic equipment Incomplete messagesDifficulty hear CL flashesNot record System does not respond to remote commandsMessage Announcement message is not clear Important safety instructions Important safety instructions Pacemaker patients FCC Part 68 and Acta FCC Part Limited warranty Limited warranty Please retain your receipt as your proof of purchase Technical specifications Index Remote access wallet card Action Remote command