AT&T 1450 Case of Difficulty, If the phone doesn’t work at all, check these items first

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1450_book_1ATT 3/26 3/26/02 4:59 PM Page 20

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone doesn’t work at all, check these items first:

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If the handset does not beep when you press P, the battery might need charging.

•Make sure the battery pack is installed correctly.

•If you have dial pulse (rotary) service on your phone line, make sure the dial mode is set to dial pulse (see INSTALLATION).

•Microwave appliances may cause interference with this phone. If you experience interference, move away from the microwave

If the above suggestions don’t solve the problem, try re-initializing the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait a few minutes.

4Connect the power to the base.

5Insert the handset battery pack.

6Put the handset in the base to re-initialize.

If you hear a two-beep signal when you try to use the handset:

•You might be out of range. Move closer to the base and try again.

•If moving closer to the base doesn’t help, try following the directions above for re-initializing the handset and base.

If the phone does not ring when you receive a call:

•Make sure the handset ringer is on.

•Make sure the telephone line cord is connected firmly to the base and the telephone jack.

•Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch.

•You might be too far from the base; move closer.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

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Contents Draft 3/26/02 Advanced American Telephones. All rights reserved Contents About Caller Identification Caller ID Before YOU BeginChoosing a Location for Your Phone Before You Install InstallationTable/Desk Installation Charge the handset battery Wall Installation Telephone Operation Headset Jack Handset Ringer Style/Battery SaveTemporary Tone Dialing Display Screen Messages Operating RangeMute AT the BaseIntercom/Page Base Ringer Volume SwitchDial a Number in Base Memory Telephone MemoryStore a Number in Base Memory Store a Number/Name in the Directory Telephone DirectoryEdit Dial Erase Edit a Number/Name Stored in the DirectoryDial a Number from the Directory Delete a Number/Name Stored in the DirectoryReview Call History Caller ID OperationAbout Call History Delete All Calls Delete Records from Call HistoryDial a Displayed Number Delete a Specific CallStore a Call History Record in the Directory Turn off the Base NEW Call IndicatorBatteries Charge the Handset Battery PackReplacing the Handset Battery Pack If the phone doesn’t work at all, check these items first If the phone does not ring when you receive a callCase of Difficulty If you lose a call after changing channels If you hear noise or interference when using the phoneIf you hear other calls while using your phone
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