AT&T E5908 user manual My cordless handset does not ring when I receive a call

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Appendix

Troubleshooting

My cordless handset does not ring when I receive a call.

•Make sure that the ringer is turned on. Refer to the section(s) on ringer selection in this user’s manual.

•Make sure the telephone line cord is plugged securely into the tele- phone base and the telephone jack. Make sure the power cord is securely plugged in.

•The cordless handset may be too far from the telephone base.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its char- ger when not in use.

•You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other telephones.

•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

•If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

•Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

•Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away as possible from electronic devices wireless routers, radios, radio towers, pager tow- ers, cellular telephones, intercoms, room monitors, televisions, per- sonal computers, kitchen appliances and other cordless telephones.

•Your line cord might be malfunctioning. Try installing a new line cord.

My calls fade in and out while I am using my cordless handset.

•Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from the follow- ing electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cord- less telephones.

•Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the micro- wave oven is operating. Do not install this telephone in the same out- let or near the microwave oven.

•If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from one another, or use a different surge protector.

•Relocate your telephone base to a higher location. It will have better reception when installed in a high area.

•If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply.)

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Contents GHz Corded/Cordless Telephone/Answering System E5908 Need HELP? Information about Caller ID with Call Waiting See GHz Corded/Cordless Telephone/Answering System E5908 Table of contentsQuick reference guide Base Off, Low, High. see Ringer Volume Set switch on sideMenu Press to customize the telephone’s operation see Skip Press to skip message seeBase handset Handset cord Telephone base Parts checklistBelt clip Telephone line cords 1 long, 1 shortTelephone operating range Before you beginAbout Caller Identification Telephone base installation Return handset to charger when this symbol appears Battery installation & chargingCompartment cover Handset ThenSqueeze to open hinged wall mount Wall mountingLock in place Belt clip & optional headset Choose handset language Handset settingsSet handset date and time Set handset ringer tone Set handset ringer volumeChoose telephone base language Base settingsChoose dial mode Choose base ringer volume Making and answering calls Basic cordless handset operationLast number redial Ring silencingRedial Press INTERCOM/CID DEL to locate handset Basic base operationHandset locator Options while on calls To adjust volumeCall waiting HoldTemporary tone dialing Channel Cordless handset onlyWay conference calls Phone Hold INT Intercom SpeakerHandling incoming calls Intercom callsIntercom calls Switchhook Intercom calls Directories handset and base DirectoriesSee Steps 3-7 on pages To create a Speed Dial entryTo call a Speed Dial number To create a directory entryTo edit or delete a Speed Dial number Directory dialingOptions while entering names Entering names into directoriesTo enter a name To enter a number Entering phone number and assigning distinctive ringOptions while entering numbers To assign a distinctive ring cordless handset onlyTo browse through the directory Directory searchTo search alphabetically To call a displayed numberTo make an entry a Speed Dial entry cordless To copy, edit or delete an entryTo edit an entry To delete an entryCaller ID and Call Waiting Functions How Caller ID worksOn-Screen Message Reason Contrast Adjustment telephone base onlyNot revealed at callers request Determine the callers nameReviewing the CID Memory CID memoryMemory Capacity Storing a record from the CID Memory into the directory Dialing from CID MemoryDeleting a number from the CID Memory Cordless handset Deleting all CID recordsCall waiting Press again to quit see Press to review or set clock see Message capacityTo set day and time Day and time announcementsTo check day and time Press ClockTo play your outgoing announcement Outgoing announcementsTo record your outgoing announcement To delete your outgoing announcementFeature options Changing feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo record a memo Recording and playing memosTo play back a memo BeepMessage counter displays Remote access Screen display messages Display screen messages, lights and tonesAlert tones Indicator lights My telephone does not work at all TroubleshootingCAN’T Connect displays on my cordless hand- set Hear noise My cordless handset does not ring when I receive a call Charging light is off System does Important safety instructions Especially About Cordless Telephones Especially About Telephones Answering Systems Precautions for Users of Implanted Cardiac PacemakersFCC part 68 and Acta FCC part Limited warranty Limited warranty Please retain your receipt as your proof of purchase Index Technical specifications Fold card here Remote access wallet cardCut along dotted line
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