AT&T 210WH, ATCL2940 Troubleshooting, My telephone does not work at all, There is no dial tone

Page 43

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.

For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

My telephone does not work at all.

•Unplug the batteries and telephone line cord. Wait for approximately 15 seconds, then plug them in again. Allow up to one minute for the telephone to synchronize.

There is no dial tone.

•Try the suggestion above.

•The telephone line cord may be defective. Try installing a new telephone line cord.

•Make sure the coiled handset cord is securely installed between the handset and the telephone base.

•Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

I cannot dial out.

•Try all suggestions above.

•Make sure there is a dial tone before dialing. It is normal if the telephone takes a second or two before producing a dial tone. Wait an extra second before dialing.

•Check that all the telephones connected to the same telephone line are hung up.

•Make sure to set the DIAL MODE to the correct setting (touch-tone dialing or pulse dialing) for the service in your area (see Dial mode on page 12).

•If any of your other telephones are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances might cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the telephone before dialing, or dialing from another room in your home with less background noise.

38

Page 42 Page 44
Image 43
Page 42 Page 44
Contents User’s manual Congratulations Parts checklist Table of contents Index MENU/SELECT Quick reference guideVolume Stop InstallationBattery installation Battery installation Telephone installation Tabletop to wall mount installation Installation optionsInstallation options Wall mount to tabletop installation Installation options Set date and time Telephone settingsContrast Dial modeHome area code LanguageLocal Area Code Local area codeAnswering a call Telephone operationMaking a call On hook dialing predialingTo delete the last dialed number Ringer volumeLast number redial To dial the last dialed numberOptions while on call Chain dialing To access the directory while on a callTo access the speed dial memory while on a call To access the caller ID history while on a callAudio Assist To turn the Audio Assist feature onTo turn the Audio Assist feature off Options while on callsDirectory Character chartDirectory memory capacity Store a directory entry Create directory entriesReview directory entries Review the directorySearch by name Edit a directory entry Dial or edit directory entriesDial a directory number Directory entries onDelete a directory entry Delete directory entriesDial #1 Speed dialSpeed dial memory overview Store a speed dial entryTo dial a speed dial number To review a speed dial numberShow the desired speed dial entry Information about caller ID with call waiting About caller IDCaller ID history Missed new call indicatorHow the caller ID history caller ID log works Memory match Caller ID operationView dialing options Review the caller ID historyDelete call ID log entries To delete an entry Dial a caller ID log entryTo delete all entries Save to DIR Save a caller ID log entry to the directoryAssign Spdial # Stored Save a caller ID log entry to a speed dial memory locationOn-screen message Reason Reasons for missing caller ID informationScreen icons Screen messages and iconsUSE/NO Line Screen display messagesCannot dial out TroubleshootingMy telephone does not work at all There is no dial toneHear other calls when using the telephone Telephone does not ring when there is an incoming callAppears on the screen My caller ID features are not working properly Operation during a power failureDisplay screen is blank Common cure for electronic equipment General product care Safety information Important safety informationProduct identifier and REN information FCC and Acta informationPart 15 of FCC rules Programming/testing of emergency numbersWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? Technical specifications Index

ATCL2940, 210 BLK, 210WH specifications

The AT&T 210WH and 210BLK, as well as the ATCL2940, are notable products in the realm of telecommunications, particularly within the landline phone market. These devices cater to both residential and office environments, offering essential features combined with user-friendly technology.

The AT&T 210WH and 210BLK are corded telephones that provide dependable service with a straightforward design. They come equipped with a robust keypad, providing users with tactile feedback and ease of use when dialing. One of the main features of these models is the large, easy-to-read numbers that enhance visibility, making it particularly beneficial for seniors or individuals with visual impairments.

These phones support features like last number redial, which allows users to quickly call back the last dialed number, and a ringer volume control, giving users the ability to adjust the volume to their preference. The AT&T 210 series also includes a headset jack, providing an option for hands-free communication.

On the other hand, the ATCL2940 is a more advanced model that incorporates technology to cater to modern communication needs. It features a built-in answering machine, allowing users to receive and save messages effortlessly. The device also boasts Caller ID capabilities, ensuring that users can screen incoming calls, thus enhancing privacy and security.

Both the 210 series and the ATCL2940 are designed for durability and long-lasting performance. They are constructed from high-quality materials that withstand daily use, making them reliable options for any household or office.

The AT&T 210WH and 210BLK, along with the ATCL2940, showcase the company’s commitment to meeting diverse communication needs. They excel in providing a seamless balance between traditional reliability and the efficient features expected in today’s technological landscape. With their user-friendly functionality and essential telecommunication features, these models stand out as dependable choices for those looking for reliable voice communication solutions.

In conclusion, whether it is the simplistic design of the AT&T 210 series or the enhanced capabilities of the ATCL2940, users are ensured a satisfying experience that meets their communication requirements while offering the reliability associated with the AT&T brand.
Top Page Image Contents