AT&T CL2939 user manual Troubleshooting, Appears to be dead on this

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting customer service. Please retain your receipt as your proof of purchase.

My telephone appears to	•	Make sure alkaline batteries with enough
be dead.		charge are installed.
	•	Unplug the telephone’s batteries and telephone
		line. Wait for approximately 15 seconds, then
		re-install them. Allow up to one minute for the
		telephone to synchronize.
There is no dial tone.	•	First, try all suggestions in My telephone
		appears to be dead on this page.
	•	The telephone line cord might be
		malfunctioning. Try installing a new telephone
		line cord.
	•	Make sure the coiled handset cord is securely
		installed between the handset and the
		telephone base.
	•	Disconnect the telephone base from the
		telephone jack and connect a different
		telephone. If there is no dial tone on that
		telephone either, the problem is in your wiring
		or telephone service. Contact your telephone
		service provider (charges may apply).
I cannot dial out.	•	First, try all suggestions in There is no dial
		tone on this page.
	•	Make sure there is a dial tone before dialing.
		It is normal if the telephone takes a second or
		two before producing a dial tone. Wait an extra
		second before dialing.
	•	Check that all the telephones connected to the
		same telephone line are hung up.

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