AT&T E5960C user manual Case of difficulty, Telephone does not work at all

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91-5928-10-00_E5960C CIB_R0.qxd 2/13/1950 7:21 PM Page 43

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111.

"Check battery" or "Warning! Use Rechargeable Batteries Only" is displayed on screen

•Non-rechargeable batteries have been installed. They must be removed immediately and replaced with rechargeable NiMH batteries (see page 7).

•Rechargeable batteries have been installed but may be old or need to be replaced. Remove and re-install the batteries and use normally until fully discharged then let them fully recharge in the handset or base.

•If the above measures do not correct the problem, your batteries should be replaced (see page 7).

Telephone does not work at all

•Make sure batteries are installed and charged correctly (see page 7).

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If you have dial pulse telephone service, make sure the dial mode is set to dial pulse (see page 17).

•If these suggestions do not work, unplug the base, remove and re- insert the batteries, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 15).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Make sure the base antenna is fully upright.

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•Make sure the base antenna is fully upright.

•You may be out of range. Move closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Speakerphone/ Answering System E5960C Handset Add new handsets to make your phone more versatile seeGHz Cordless Speakerphone/ Answering System E5960C Table of contentsQuick reference guide Press to skip to next message Base/SpeakerphoneWall mount bracket Telephone base Power Parts checklistAdapter Short telephone line cord Batteries Belt clipBefore you begin About Caller IdentificationTelephone operating range Plug power cord Telephone base installationRotate antenna to fully upright position Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredBasic handset operation Basic base operation Answering callsSpeakerphone Options while on calls Intercom calls Intercom callsHandling incoming calls Select Pictures Handset screen imagesChoose category Browse imagesVibrate silent call alerting Low battery toneRinger control RingersHandset settings Ringer volume Base settingsRinger melody Number announceMemory capacity Timeouts and error tonesTo enter a name New phonebook entriesTo enter a number Customizing entriesTo browse through the directory Phonebook searchTo search alphabetically To call a displayed numberTo edit a listing To dial, edit or delete entriesTo dial a number To delete an entryReview CID Log see Review Messages see nextClear CID Log see Review Redial seePlayback options Review voice messagesAnnouncements ExitTo review your call log Dialing options To dial a call log entryAbout the redial memory To review your redial logTo review your redial log To redial a callDisplay calls log Base Calls LogTo review your call log Chris Thompson 1129 a Oct Feature options see Handset accessMessage capacity Press repeatedly to hearTo set day and time Day and time announcementsTo check day and time Press until correct minute is spokenOutgoing announcements To record your outgoing announcementTo delete your outgoing announcement Announce Only mode To turn Announce Only on or offOption selected Feature options Changing feature optionsOptions during playback Message playbackTo delete all messages Message playback endsTo record a memo Recording and playing memosTo play back a memo BeepMessage window displays Message window displaysMessage window Remote access Display screen status icons Battery power levelsHandset status icons Base status iconsAlert tones and indicator lights Indicator lightsAlert tones Adding new handsets Charging spare batteries Slide latch left to open battery drawerTelephone does not work at all Case of difficultyIf you lose a call Index Index Technical specifications Remote access wallet card Cut along dotted lineFold here 91-5928-10-00E5960C CIBR0.qxd 2/13/1950 721 PM Page Page Page Page GHz Expansion Handset E580-1 See pages Handset Batteries TelephoneLight remains on while batteries are charging Registering the handset ATT-580-1CIB-d2.qxd 1/17/2004 614 PM Intercom Directory Calls Log Pictures Sounds&Alerts ATT-580-1CIB-d2.qxd 1/17/2004 615 PM Page GHz Expansion Handset E580-2 Table of contents Before you begin ATT-580-2CIB-d2.qxd 1/17/2004 607 PM ATT-580-2CIB-d2.qxd 1/17/2004 608 PM Belt clip & optional headset ATT-580-2CIB-d2.qxd 1/17/2004 609 PM ATT-580-2CIB-d2.qxd 1/17/2004 609 PM
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