Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
The charge/in use LED or charge LED | • Make sure the AC adapters are plugged into each charging cradle and wall outlet. |
won’t illuminate when the handset is | • Make sure both handsets are properly seated in each charging cradle. |
placed in the base or charging cradle. | • Make sure the charging contacts on both handsets and charging cradles are clean. |
The audio sounds weak | • Make sure that the base antenna is in a vertical position. |
and/or scratchy. | • Move the handset and/or base to a different location away from metal |
| objects or appliances and try again. |
| • Press the select/channel key to help eliminate background noise. |
| • Make sure that you are not too far from the base. |
Can’t make or receive calls. | • |
| • Check both ends of the base telephone line cord. |
| • Make sure the AC adapters are plugged into both the base and wall outlet. |
| • Disconnect the AC adapter for a few minutes, then reconnect it. |
| • Make sure that you are not too far from the base. |
| • Make sure that the base antenna is in a vertical position. |
The handset doesn’t ring or | • |
receive a page. | • The battery pack may be weak. Charge the battery for |
| • The handset may be too far away from the base unit. |
| • Place the base unit away from appliances or metal objects. |
| • Check the battery pack to insure there is a secure connection. |
| • Make sure the ringer volume isn’t “off”. |
|
|
www.uniden.com | A D D I T I O N A L I N F O R M AT I O N [ 43 ] |
A D D I T I O N A L I N F O R M AT I O N