About unified messaging

Welcome to Enterprise Edge Unified

Messaging

Unified messaging gives you access to voice messages from your personal computer. You can manage all your voice and e-mail messages from one graphical interface. You can also access your mailbox from your telephone at any time.

With unified messaging you can send and receive messages that include any combination of voice and text. Here are some of the many ways you can use unified messaging:

•Listen to voice messages

•Record and send voice messages

•Forward and reply to voice messages

•Add message options such as urgent and private

•Add voice or text file attachments to messages

•Create personal distribution lists

•Change your password

Refer to the online Help available with unified messaging for detailed information not covered in this Quick Reference Guide.

This Guide shows examples in Microsoft Outlook. The way your screen looks can vary in Microsoft Exchange.

System requirements

To record and play unified messaging voice messages from your computer, your computer must have:

•a sound card

•a microphone

•speakers

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Enterprise Edge Unified Messaging Quick Reference Guide