Polaris 380 Troubleshooting, Action Polaris is sluggish, running with less power than normal

English

Troubleshooting

If the Polaris cleaner displays the following actions, adjustments may be necessary to restore performance. Refer to exploded parts diagram for part numbers indicated in parentheses.

Action: Hangs up on steps or other obstacles for longer than 3 minutes.

Solution: 1. Check the wheel RPM.

2.Verify the back-up valve

(52)is cycling.

3.Adjust the thrust jet.

4.Remove unnecessary pool hardware or install a Ladder Guard Kit (order part #G21 from a Polaris dealer).

Action: Polaris is sluggish, running with less power than normal.

Solution: 1. Check the filter screen (#42) in the Quick Disconnect (#45) and clean, if necessary.

2.Clean the skimmer basket, pump basket, and pool filter.

3.Check all of the hoses, connections, and swivels (#48) for leaks that could cause loss of water pressure.

4.Check the wheel RPM.

Action: Polaris flies around the pool and/or does not make contact with the bottom.

Solution: 1. Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve (#44) to decrease water flow to cleaner.

2.Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.

3.Verify the back-up valve (#52) is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.

Action: Polaris does not back up.

Solution: 1. Verify the back-up valve (#52) is cycling.

2.Check the wheel RPM.

3.If the bag (#1) is full, empty it.

4.If head float (#34) has water in it, replace it.

5.Make sure feed hose is floating.

Action: Polaris only turns in one direction.

Solution: 1. Adjust the thrust jet.

2.Make sure feed hose is floating.

Action: Feed hose becomes tangled.

Solution: 1. Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.

2.With the Polaris operating, check that the swivels (#48) in the hose and the hose connections turn freely.

3.Make sure feed hose is floating.

4.With the Polaris turned off, spin each of the wheels. All wheels should turn together.

Action: Sweep hose is sucked into

the vacuum tube.

Solution: 1. Make sure the opening at the end of the sweep hose (#35) is not blocked by the sweep hose scrubber (#30).

2.Adjust the sweep hose (#35) to a gentle sweeping motion.

www.polarispool.com