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Troubleshooting

If the Polaris cleaner displays the following actions, adjustments may be necessary to restore performance. Refer to exploded parts diagram for part numbers indicated in parentheses.

Action: Hangs up on steps or other obstacles for longer than 3 minutes.

Solution: 1. Check the wheel RPM.

2.Verify the back-up valve

(52)is cycling.

3.Adjust the thrust jet.

4.Remove unnecessary pool hardware or install a Ladder Guard Kit (order part #G21 from a Polaris dealer).

Action: Polaris is sluggish, running with less power than normal.

Solution: 1. Check the filter screen (#42) in the Quick Disconnect (#45) and clean, if necessary.

2.Clean the skimmer basket, pump basket, and pool filter.

3.Check all of the hoses, connections, and swivels (#48) for leaks that could cause loss of water pressure.

4.Check the wheel RPM.

Action: Polaris flies around the pool and/or does not make contact with the bottom.

Solution: 1. Check the wheel RPM. If more than 32 RPM, unscrew the pressure relief valve (#44) to decrease water flow to cleaner.

2.Confirm that the blue restrictor disc is installed in the UWF to decrease water flow. Or, install the red restrictor disc to decrease water flow even more.

3.Verify the back-up valve (#52) is cycling. Hold the valve out of the water and watch the jet. It should come on and go off.

Action: Polaris does not back up.

Solution: 1. Verify the back-up valve (#52) is cycling.

2.Check the wheel RPM.

3.If the bag (#1) is full, empty it.

4.If head float (#34) has water in it, replace it.

5.Make sure feed hose is floating.

Action: Polaris only turns in one direction.

Solution: 1. Adjust the thrust jet.

2.Make sure feed hose is floating.

Action: Feed hose becomes tangled.

Solution: 1. Remeasure the hose to verify that it is adjusted to the proper length for the pool shape.

2.With the Polaris operating, check that the swivels (#48) in the hose and the hose connections turn freely.

3.Make sure feed hose is floating.

4.With the Polaris turned off, spin each of the wheels. All wheels should turn together.

Action: Sweep hose is sucked into

the vacuum tube.

Solution: 1. Make sure the opening at the end of the sweep hose (#35) is not blocked by the sweep hose scrubber (#30).

2.Adjust the sweep hose (#35) to a gentle sweeping motion.

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Polaris 380 owner manual Troubleshooting, Action Polaris does not back up, Action Polaris only turns in one direction
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380 specifications

The Polaris 380 is a standout in the world of automatic pool cleaners, known for its efficiency and advanced technology. Designed to keep both residential and commercial pools sparkling clean, the Polaris 380 offers a combination of performance, durability, and ease of use that makes it a popular choice among pool owners.

One of the main features of the Polaris 380 is its powerful three-wheel drive system. This unique technology allows the cleaner to navigate around the pool with unmatched agility, covering all areas meticulously. With a large suction intake and a strong jet propulsion system, the Polaris 380 effectively removes debris, dirt, and leaves from the pool floor and walls. Its robust design ensures that it can tackle even the toughest cleaning jobs, making it suitable for various pool types, including in-ground pools with a smooth or textured surface.

Equipped with a special filtration system, the Polaris 380 captures both large debris and fine particles, providing a comprehensive cleaning experience. The dual-chamber filtration bag ensures that it can handle a significant amount of debris before needing to be emptied, enhancing convenience for users. This efficient filtration capability allows the Polaris 380 to maintain a cleaner pool environment, reducing the need for additional filtration systems and improving water clarity.

Another admirable characteristic of the Polaris 380 is its ability to operate independently of the pool’s main filtration system. This means that with its own dedicated booster pump, the cleaner works efficiently without putting additional strain on the pool’s existing filtration system. This feature not only prolongs the lifespan of the pool's pump but also enhances overall cleaning efficiency.

Installation of the Polaris 380 is straightforward, requiring minimal setup. The auto-reverse feature allows the cleaner to avoid obstacles and change direction automatically, ensuring that every part of the pool is thoroughly cleaned. Additionally, the Polaris 380 is compatible with various pool shapes and sizes, making it a versatile solution for pool owners looking to maintain a pristine swimming environment.

In conclusion, the Polaris 380 combines advanced cleaning technology, user-friendly features, and efficient performance, making it an excellent investment for anyone seeking to keep their pool clean effortlessly. Its three-wheel drive, powerful filtration, and independent operation set it apart in the competitive landscape of pool cleaners, guaranteeing exceptional results and a hassle-free experience for users.
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