Nortel Networks IP Phone 1535 manual How to get help

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12How to get help

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

Nortel Communications Servers

Nortel IP Phone 1535 Installation and Commissioning

NN43160-300 02.03 Standard

Release 4.0/SN10 28 October 2009

Copyright © 2009, Nortel Networks

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Contents Nortel IP Phone 1535 Installation and Commissioning Page Revision history OctoberNovember SeptemberRevision history Contents Conﬁguration on a CS 1000 system IP Phone 1535 regulatory information Contents Features New in this releaseOther changes New in this release How to get help ContentsGetting help from the Nortel web site How to get help About the Nortel IP Phone IP PhoneSafety information IP Phone 1535 shipping box contentDefault factory settings Care of the IP PhoneTechnical speciﬁcations RAM 64 MB SdramVoIP Settings menu Multiple language supportDescription of the IP Phone 1535 menu options System Settings menu Using the SD/MMC card To copy ﬁles from the phone to SD/MMC card About the Nortel IP Phone First time installation of the IP Phone Installing the IP Phone 1535 for the ﬁrst timeInstalling the IP Phone 1535 for the ﬁrst time Provision the Communications Server Physically install the IP Phone Installation guidelinesConnect the IP Phone 1535 to a power source Connect the handsetLogging in to the IP Phone 1535 Admin Mode Attach the IP Phone 1535 to the standConnect to Pstn Connecting the IP Phone 1535 to the LAN Enabling the LAN connection proﬁleAccessing and modifying the LAN Network Settings Parameter DescriptionEnabling the WiFi connection proﬁle Access and modify Wireless Settings EssidModifying User Information parameters Modifying Proxy parameters Conﬁguration of NAT-traversal Enabling Stun protocolConﬁguring the Stun server Conﬁguring VoIP domain name information Modifying port assignmentsRegistering the IP Phone Registration and select Registration Statistics First time installation of the IP Phone Conﬁguration on a CS 1000 system Limitations38 Conﬁguration on a CS 1000 system IP Phone 1535 system software updates Checking for available IP Phone 1535 software updatesInitiating manual software updates for the IP Phone FTP software update process Provisioning the FTP update serverConﬁguring the FTP server login account Provisioning the FTP server directory structureFTP software update ﬁles Handling the FirmwareUpdateRequest.acfg ﬁleIP Phone 1535 system software updates Provisioning the FTP update server Sample FTP server directory structure Additional conﬁguration using the VoIP Settings menu Registration optionDe-Registering the IP Phone Misc. Miscellaneous conﬁguration option Accessing and modifying Call Total Bandwidth Ctbw Ports For more information, see Modifying port assignmentsModifying Codec Priority lists Conﬁguring VoIP Voice Mail Enter the Number associated with your voice mail. Press OKConﬁguring the Mailbox ID Additional conﬁguration using the System Settings menu Accessing and activating the Reset functionModifying the Date and Time Accessing the Technical Features conﬁguration option Accessing the Technical Features conﬁguration option Additional conﬁguration using the System Settings menu Conﬁguring Email Conﬁguring IP Phone 1535 Email account informationEmails containing phone number strings IP Phone 1535 Camera Enabling and disabling the CameraIP Phone 1535 Camera Troubleshooting Known issuesBasic troubleshooting Troubleshooting connectivity issuesTroubleshooting IP Phone 1535 regulatory information IP Phone 1535 emissions statementRegulatory information and disclaimers Regulatory and safety information EMC compliance Jurisdiction Standard DescriptionUSA-FCC Federal Communications Commission statement FCC Interference statement Compliance statement for CanadaTelecom requirements for both Canada and USA Telecom requirements for both Canada and USA IP Phone 1535 regulatory information Page Nortel IP Phone 1535 Installation and Commissioning