Nortel Networks Norstar ICS Conference To independently hold two calls, Contrast ≤‡, Dialing ≤¤

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Conference continued

To independently hold two calls:

Press the line or intercom button of the first caller, then press ≥. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press ≤‹, then retrieve the second call from hold.

Contrast ≤•‡

adjustment Adjust the contrast of your display.

Press ≤•‡, then press a number from ⁄to ·(depending on your telephone). Press ≥to set your choice.

Dialing ≤•°¤

modes Choose one of three methods of dialing.

1.Press ≤•°¤.

2.Press £to select the mode.

3.Press ≥ to store the mode.

Standard Dial: Select a line, then dial the number. (Standard Dial is always available, even when another dialing mode is selected.) Automatic Dial: Dial the number without choosing a line button first. Your prime line is automatically selected for the call.

Pre-Dial: Dial the number, then press a line button to place the call. Edit the number by pressing √ before placing the call.

Do Not

≤°fi

Cancel ≤£°fi

Disturb

When you are not on a call prevent all incoming calls, except priority

 

calls, from ringing at your telephone. When you are on a call, block an

 

incoming priority call.

 

Group Listening

≤°‚¤ Cancel ≤£°‚¤

Use both the handset and speaker while you are on a call. To avoid electronic feedback, keep the handset away from the speaker during the call, and press ®to hang up.

Hold

≥

 

Temporarily suspend a call.

 

To retrieve a held call, press the line button for the held call.

 

(Press ≥on the T7100/M7100 telephone.)

 

Exclusive Hold ≤‡·or ≤≥

 

Temporarily suspend a call and prevent other telephones from picking

 

it up.

 

 

Language

≤•fi‚⁄Select Primary Language for the telephone display.

Choice

≤•fi‚¤Select Alternate Language for the telephone display.

 

≤•fi‚‹Select Alternate Language 2 for the telephone display.

 

≤•fi‚›Select Alternate Language 3 for the telephone display.

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Contents Norstar ICS Telephone Feature Guide Page Call Forward Cancel ≤£› Background Cancel ≤£fl MusicButton Inquiry Call DurationPassword Class ServiceGroup CallConference To independently hold two calls Do Not Cancel ≤£fi DisturbContrast ≤‡ Dialing ≤¤Messages Cancel ≤£⁄ Line Cancel ≤£› RedirectionCancel ≤£⁄· Last NumberInternal page ≤fl⁄and zone Ring Again Cancel ≤£¤External page ≤fl¤ Internal and external page ≤fl‹and zoneService Schedules Ring VolumeRinging service Restrictions serviceSpeed Dial ≤‚ To make a call using a speed dial codeTo program user speed dial numbers Transfer ≤‡‚Cancel ≤£⁄fi Voice call Cancel ≤£ DenyTrunk Answer Voice callCall Log To erase a Call Log entry Call Log PasswordTo return a call from your Call Log Call Log Options

Norstar ICS specifications

Nortel Networks Norstar Integrated Communications System (ICS) was a prominent telecommunications solution developed for small to medium-sized businesses in the 1990s and early 2000s. The Norstar ICS provided flexibility, scalability, and cost-efficiency, making it a popular choice for companies looking to enhance their communication infrastructure.

One of the defining features of the Norstar ICS was its ability to integrate various communication technologies into a single platform. It combined traditional voice services with advanced features such as voicemail, auto-attendant, call transfer, and more. This integration allowed businesses to streamline their operations and improve customer service through enhanced communication capabilities.

The Norstar ICS utilized a modular architecture, enabling organizations to customize their systems according to their specific needs. Businesses could start with a basic configuration and add modules as their requirements grew. The system supported a range of telephone models, including digital, analog, and IP phones, thus offering flexibility in choosing the right devices for different workplace environments.

Among the key technologies featured in the Norstar ICS was the Norstar CallPilot, a voice messaging solution that provided voicemail and unified messaging capabilities. This allowed users to access their messages via email or the telephone, ensuring that important communications were never missed. The CallPilot system was known for its intuitive interface, making it user-friendly for employees and administrators alike.

Another important aspect of the Norstar ICS was its high level of reliability. Built with robust hardware and software, the system offered impressive uptime and resilience, which was crucial for businesses that relied heavily on communications. Nortel designed the system with built-in redundancy and failover options, ensuring that communication services remained available even during disruptions.

The Norstar ICS also featured advanced call management capabilities, including call logging, caller ID, and hunt groups. These features enabled businesses to manage incoming calls more effectively, distributing them to the right departments or personnel efficiently.

Nortel's Norstar ICS represented an era of innovation in telecommunications, merging traditional and emerging technologies to meet the evolving needs of businesses. Its modular design, reliability, and robust feature set made it a valuable investment for organizations looking to enhance their communication systems. Though newer technologies have since emerged, the legacy of the Norstar ICS continues to influence modern telecommunications solutions.
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