Nortel Networks Norstar ICS Internal page ≤fl⁄and zone, External page ≤fl¤, Pause, Priority Call

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Page

≤fl‚and the code (1 to 3) and zone

 

(Zones 0 to 6 on Modular ICS and zones 1 to 3 on Compact ICS)

 

Make a page announcement through either the internal (code 1) or

 

external (code 2) speakers, or both (code 3). Zone 0 on the Modular

 

ICS pages all zones.

 

 

Page announcements are programmed to timeout after a pre-selected

 

amount of time which is set by your system administrator.

 

Internal page ≤fl⁄and zone

 

Make a page announcement to all, or to a specific group of

 

telephones, through the telephone speakers.

 

External page ≤fl¤

 

 

Make a page announcement through an external loudspeaker system.

 

Internal and external page ≤fl‹and zone

 

Make a page announcement through both your telephone speakers

 

and an external loudspeaker system.

 

 

 

Pause

≤‡°

 

 

Program a 1.5 second delay Ý, into an external autodial sequence.

 

For pulse dialing: •also inserts a 1.5 second delay.

 

 

 

Priority Call

≤fl·

 

 

Interrupt a person who is on a call.

 

A person on another call can press ≤°fi(Do Not Disturb) to

 

block priority calls.

 

 

 

 

Privacy

≤°‹

 

 

Change the privacy setting for an external line. If a line normally has

 

privacy, this permits another telephone that shares the line to join your

 

call by selecting the line while you are using it.

 

If a line normally has privacy disabled, this prevents another telephone

 

that shares the line from joining your call by selecting the line while you

 

are using it.

 

 

The privacy setting is re-established once you end your call or when

 

you enter the Privacy feature code again.

 

 

 

Ring Again

≤¤

Cancel ≤£¤

 

Monitor a busy or unanswered telephone, or a busy line pool within

 

your system. Ring Again signals you to call back when the telephone

 

or line pool becomes available.

 

 

 

Ring type

≤•fl

 

 

Select a distinctive ring to help differentiate between your telephone

 

and others nearby.

 

1. Press ≤•fl.

2. Enter the ring type number (⁄to ›) then press ≥.

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Contents Norstar ICS Telephone Feature Guide Page Call Duration Background Cancel ≤£fl MusicCall Forward Cancel ≤£› Button InquiryCall Class ServicePassword GroupDialing ≤¤ Do Not Cancel ≤£fi DisturbConference To independently hold two calls Contrast ≤‡Last Number Line Cancel ≤£› RedirectionMessages Cancel ≤£⁄ Cancel ≤£⁄·Internal and external page ≤fl‹and zone Ring Again Cancel ≤£¤Internal page ≤fl⁄and zone External page ≤fl¤Restrictions service Ring VolumeService Schedules Ringing serviceTransfer ≤‡‚ To make a call using a speed dial codeSpeed Dial ≤‚ To program user speed dial numbersVoice call Voice call Cancel ≤£ DenyCancel ≤£⁄fi Trunk AnswerCall Log Options Call Log PasswordCall Log To erase a Call Log entry To return a call from your Call Log

Norstar ICS specifications

Nortel Networks Norstar Integrated Communications System (ICS) was a prominent telecommunications solution developed for small to medium-sized businesses in the 1990s and early 2000s. The Norstar ICS provided flexibility, scalability, and cost-efficiency, making it a popular choice for companies looking to enhance their communication infrastructure.

One of the defining features of the Norstar ICS was its ability to integrate various communication technologies into a single platform. It combined traditional voice services with advanced features such as voicemail, auto-attendant, call transfer, and more. This integration allowed businesses to streamline their operations and improve customer service through enhanced communication capabilities.

The Norstar ICS utilized a modular architecture, enabling organizations to customize their systems according to their specific needs. Businesses could start with a basic configuration and add modules as their requirements grew. The system supported a range of telephone models, including digital, analog, and IP phones, thus offering flexibility in choosing the right devices for different workplace environments.

Among the key technologies featured in the Norstar ICS was the Norstar CallPilot, a voice messaging solution that provided voicemail and unified messaging capabilities. This allowed users to access their messages via email or the telephone, ensuring that important communications were never missed. The CallPilot system was known for its intuitive interface, making it user-friendly for employees and administrators alike.

Another important aspect of the Norstar ICS was its high level of reliability. Built with robust hardware and software, the system offered impressive uptime and resilience, which was crucial for businesses that relied heavily on communications. Nortel designed the system with built-in redundancy and failover options, ensuring that communication services remained available even during disruptions.

The Norstar ICS also featured advanced call management capabilities, including call logging, caller ID, and hunt groups. These features enabled businesses to manage incoming calls more effectively, distributing them to the right departments or personnel efficiently.

Nortel's Norstar ICS represented an era of innovation in telecommunications, merging traditional and emerging technologies to meet the evolving needs of businesses. Its modular design, reliability, and robust feature set made it a valuable investment for organizations looking to enhance their communication systems. Though newer technologies have since emerged, the legacy of the Norstar ICS continues to influence modern telecommunications solutions.
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