Nortel Networks Norstar ICS Speed Dial ≤‚, To make a call using a speed dial code, Transfer ≤‡‚

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Speed Dial ≤‚

Dial an external telephone number using a three-digit code.

There are two types of speed dial codes: system (001 to 255) and user (256 to 279).

System speed dial codes can be used from any display telephone in the system. They are assigned by your system administrator.

To make a call using a speed dial code:

User speed dial codes are used exclusively at your telephone.

1.Press ≤‚.

2.Enter the three-digit code for the number.

To program user speed dial numbers:

User speed dial codes are used exclusively at your telephone.

1.Press ≤•›.

2.Enter a three-digit code from 256 to 279.

3.Specify an external line by pressing a line button, a line pool button, or the intercom button. If you do not specify the line, the system automatically chooses a line for the call.

4.Dial the telephone number you want to program (up to 24 digits).

5.Press ≥.

6.Record the code and number you have just programmed.

You cannot program user speed dial numbers while someone else is programming your system. Codes you enter can be overridden by your system administrator.

Static time

≤°‚fl

Cancel ≤£°‚fl

and date

Change the first line of the display to the current time and date.

Time & date ≤°‚‹

Briefly display the time and date while you are on a call.

Transfer ≤‡‚

Send a call to another telephone within your system, or to an external telephone. You may not be able to transfer a call on an external line to an external telephone, depending on the capabilities of the lines.

1.Make or answer a call.

2.Press ≤‡‚.

3.Call the person you want to transfer the call to.

4.Stay on the line if you wish to speak to the person first.

5.Press ®to complete the transfer.

If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.

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Contents Norstar ICS Telephone Feature Guide Page Call Forward Cancel ≤£› Background Cancel ≤£fl MusicButton Inquiry Call DurationPassword Class ServiceGroup CallConference To independently hold two calls Do Not Cancel ≤£fi DisturbContrast ≤‡ Dialing ≤¤Messages Cancel ≤£⁄ Line Cancel ≤£› RedirectionCancel ≤£⁄· Last NumberInternal page ≤fl⁄and zone Ring Again Cancel ≤£¤External page ≤fl¤ Internal and external page ≤fl‹and zoneService Schedules Ring VolumeRinging service Restrictions serviceSpeed Dial ≤‚ To make a call using a speed dial codeTo program user speed dial numbers Transfer ≤‡‚Cancel ≤£⁄fi Voice call Cancel ≤£ DenyTrunk Answer Voice callCall Log To erase a Call Log entry Call Log PasswordTo return a call from your Call Log Call Log Options

Norstar ICS specifications

Nortel Networks Norstar Integrated Communications System (ICS) was a prominent telecommunications solution developed for small to medium-sized businesses in the 1990s and early 2000s. The Norstar ICS provided flexibility, scalability, and cost-efficiency, making it a popular choice for companies looking to enhance their communication infrastructure.

One of the defining features of the Norstar ICS was its ability to integrate various communication technologies into a single platform. It combined traditional voice services with advanced features such as voicemail, auto-attendant, call transfer, and more. This integration allowed businesses to streamline their operations and improve customer service through enhanced communication capabilities.

The Norstar ICS utilized a modular architecture, enabling organizations to customize their systems according to their specific needs. Businesses could start with a basic configuration and add modules as their requirements grew. The system supported a range of telephone models, including digital, analog, and IP phones, thus offering flexibility in choosing the right devices for different workplace environments.

Among the key technologies featured in the Norstar ICS was the Norstar CallPilot, a voice messaging solution that provided voicemail and unified messaging capabilities. This allowed users to access their messages via email or the telephone, ensuring that important communications were never missed. The CallPilot system was known for its intuitive interface, making it user-friendly for employees and administrators alike.

Another important aspect of the Norstar ICS was its high level of reliability. Built with robust hardware and software, the system offered impressive uptime and resilience, which was crucial for businesses that relied heavily on communications. Nortel designed the system with built-in redundancy and failover options, ensuring that communication services remained available even during disruptions.

The Norstar ICS also featured advanced call management capabilities, including call logging, caller ID, and hunt groups. These features enabled businesses to manage incoming calls more effectively, distributing them to the right departments or personnel efficiently.

Nortel's Norstar ICS represented an era of innovation in telecommunications, merging traditional and emerging technologies to meet the evolving needs of businesses. Its modular design, reliability, and robust feature set made it a valuable investment for organizations looking to enhance their communication systems. Though newer technologies have since emerged, the legacy of the Norstar ICS continues to influence modern telecommunications solutions.
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