Nortel Networks LIP-6830 manual ACD Status Line Available Unvl COut Prim ¼

LIP-6830	User Guide
ACD Status (Line 1)
Available
[Unvl] [COut] [PRIM] ¼

To check-out of the ACD group:

1)Press the “ACD Agent” button.

2)Press Line button.

3)Press the [COut] Softkey.

NOTE: The check-out Softkey is only available if the Agent is checked in.

ACD Status (Line 1)

Unavailable

[Avail] [COut] [PRIM]

To set the Line as the Primary ACD Line to display the ACD status from the LCD: 1) In the ACD menu, select the [PRIM] Softkey and press the [ OK ] Softkey.

ACD Status (Line 1)

Check-Out

[C.In] [PRIM] ¼

NOTE: The LIP Phone and Line must be enabled for ACD, refer to Installer Guide for the steps to enable the ACD function.

18 June 07