Nortel Networks N0035509 manual Mobile Voice Client 2050 for expert users, Client diagnostics

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Mobile Voice Client 2050 for expert users

Mobile Voice Client 2050 for expert users

This section discusses the selections used to diagnose or correct error conditions, and are not used during normal operation of Mobile Voice Client 2050.

Client diagnostics

Client diagnostics are used to determine the connection status of the MVC 2050. Access client diagnostics from the Help > Diagnostics screen. See Figure 14 on page 30.

Diagnostics include:

•Ping

•TraceRoute

•RUDP Ping

Ping tests whether the network destination in online.

TraceRoute is an operation for sending trace packets to trace the route of user datagram protocol (UDP) from local host to remote host.

RUDP Ping tests if the IP port is responding as a terminal proxy server (TPS).

See also “Profiles” on page 68 for information on changing, importing, and exporting profiles to assist in troubleshooting.

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Contents Nortel Mobile Voice Client Page Revision history Revision history Contents Managing Contacts with Mobile Voice Client 2050 Mobile Voice Client 2050 for expert usersAbout this guide Mobile Voice Client 2050 overview Software dependencies Supported PDAsHeadsets MVC 2050 menus and screen features MVC 2050 menusCall Handling screen portrait AAA3291MVC 2050 screen features Screen features SelectionsInstalling and configuring the Mobile Voice Client Removing a previous version of MVCSelect Mobile Voice Client MVC 2050 installation method Connecting a PDA to a desktop PC using ActiveSyncInstalling the MVC 2050 from a Desktop PC using ActiveSync ActiveSync connectedSelect Enable Clear Type MVC 2050 configurationEnable ClearType To disable Automatic Gain ControlInstalling and configuring the Mobile Voice Client MVC 2050 Call Handling screen Starting the MVCNavigation AppearanceMVC 2050 graphical interface skins components Black skin Programmable line/feature keys DisplaySoft keys self-labeled Message Lamp MenusDialpad Mute Indication LampFile menu Run in background Select Recently Used ApplicationContacts SettingsPaste ExitKeys Keys menu AnswerFeatures GoodbyeHold Keys Features screen Help MacrosDiagnostics To access DiagnosticsAbout MVC Icons Call Handling icons Toolbar iconsInbox/Messages ServicesDirectory Outbox/ShiftCallers List Menu Bar iconsQuit Redial ListSystem Input ToolbarMenu and icon summaries File menuFile menu Part 1 File menu Part 2 Keys menuHelp menu Keys menuAnswer icon Answer key from the Keys menu Managing calls with Mobile Voice ClientMaking a telephone call Dialpad MacroRetrieving a call Answering a callHolding a call Ending a callMaintaining call quality Managing Contacts with Mobile Voice Client Starting Contacts and the Contacts applicationAccessing Contacts Help Accessing the PDA Contacts listEditing the Contacts list Dialing a number from the Contacts list MVC 2050 Contacts screenDialing formats Phone details dialog box 553-AAA1529 Dialing locations Area code Select the PDA Contacts Tools OptionsSelect Start Settings Connections Dialing Locations Dialing LocationsSpecify Tone dialing Select Dialing Patterns Example ESN numbers Extension numbers ESN dialing 553-AAA1532Extension number Personal Directory, Redial List, and Callers List Tap Telephone Options Tap Select or CancelCall Log Options Language Date/timeCall Log Option Description Default value Call Log Options Part 1Personal Directory Call Log Options Part 2Tap Telephone Options Tap Call Log Options Tap Personal Directory Scroll to the Personal DirectoryCall Log features Redial List and Callers List Dialing from the Callers List Dialing from the Redial ListSelect the Personal Directory, Redial List, or Callers List Password Administration Select Change Protection modeSelect Redial List or Callers List Enable Pwd Protection Disable Pwd Protection Select New PasswordPersonal Directory, Redial List, and Callers List Mobile Voice Client 2050 settings SoundsAudible notification of server connection or disconnection Sounds server connectedServer unreachable Server unresponsiveServer connected Profiles Profiles screenCreating a new profile Removing a profile Modifying the name of a profileChanging the current profile Exporting profilesSelect Cancel or Select ServerImporting profiles AAA1191.bmp Dhcp Setting on the Server screen MacrosMacro screen Keys Macros menuContents Preview Client diagnostics Mobile Voice Client 2050 for expert usersAudio quality Audio quality sliderAudio delay Audio clarityAdvanced Audio Advanced Audio screenItems on the Advanced Audio screen Listener IP Listener IP screenHardware ID Items on the Listener IP screenHardware ID screen Connection history WiFi Mobile Voice Client 2050 for expert users Page Internet address