Mitel 5540 IP Console - User Guide
Setting up a Serial Call
The Serial Call feature allows outside callers to talk to more than one extension user in sequence without redialing the main business number each time.
To set up a serial call while connected to an outside call:
1.Tell the caller to remain on the line after completing each call.
2.Press [Serial Call].
3.Dial an extension number.
4.Press Release.
When the extension user hangs up, the outside call returns to the console as a recall.
5.When the call returns to the console, press [Recall].
6.Dial the next extension number, and then press Release.
7.When all calls are completed, press [Serial Call] and then Release.
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