Mitel 5540 IP Console - User Guide

Viewing 911 Call Alarms

This feature raises an alarm at the console when an extension user places a 911 (or other designated Emergency Services number) call and identifies the extension that placed the call. With this information, you can direct emergency services (for example, police or ambulance personnel) to the location from which the call was placed.

When a 911 Call alarm is raised, the console rings and the display shows “Emergency Call <Press Function Key for Details>”.

Note: Although the console alarm indicates the calling extension's location, the emergency could be somewhere else—for example, in another room or on a different floor. Therefore, it is important to get verbal confirmation from the caller about where help is needed.

To read a 911 Emergency Call alarm message:

1.Press Function.

2.Record the number of the extension from which the 911 call originated.

To delete the 911 alarm, press [Clear].

3.Contact the appropriate emergency services.

4.Press [Exit].

If an attendant console is in Attendant Console Lockout state, you can still access 911 alarm information, but you cannot clear the alarms.

Emergency Call Notification and Cordless Headsets

If you are on a cordless headset and active on a call, you will not receive Emergency Call Notification (ECN) on the cordless headset. The ECN notification is available on the console, though.

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Mitel 5540 manual Viewing 911 Call Alarms, Emergency Call Notification and Cordless Headsets
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5540 specifications

The Mitel 5540 is a powerful and versatile communication device designed for businesses looking to enhance their telecommunications capabilities. As part of Mitel’s extensive portfolio of unified communications solutions, the 5540 provides a wealth of features that cater to both small teams and large enterprises.

One of the main features of the Mitel 5540 is its robust call handling capabilities. With support for multiple lines, users can manage numerous calls efficiently while leveraging call waiting, transfer, and conferencing functionalities. The device also includes programmable keys, enabling quick access to frequently used features and contacts, which streamlines everyday communications.

The Mitel 5540 is built with advanced technologies that enhance user experience. It supports Voice over IP (VoIP), allowing for high-quality voice calls over the internet, reducing costs associated with traditional phone lines. Furthermore, the device is compatible with various Mitel solutions, such as MiCloud and Mitel’s UC capabilities, providing seamless integration into existing systems. This makes the Mitel 5540 an excellent choice for organizations looking to unify their communication strategies.

Another impressive characteristic of the Mitel 5540 is its intuitive user interface. The device features a clear, backlit display that makes navigation easy, even in low-light conditions. This is complemented by ergonomic design elements, ensuring that users can operate the device comfortably during long hours.

The Mitel 5540 also places a strong emphasis on security. With encryption support for VoIP calls and advanced authentication features, businesses can rest assured that their communications are protected from unauthorized access.

In addition, the device supports various connectivity options, including Ethernet and Wi-Fi, enabling flexibility in deployment across different work environments. Its scalability means that businesses can easily add more devices as they grow, making it a future-proof investment.

In summary, the Mitel 5540 stands out as a feature-rich communication solution that combines advanced technology, user-friendly design, and robust security. With its ability to enhance collaboration and streamline communications, it is an ideal choice for organizations aiming to improve their productivity and connectivity.
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