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Mitel 5540 manual Using a Cordless Headset with the Console, Connecting the Cordless Headset

Models: 5540

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Mitel 5540 IP Console - User Guide

Using a Cordless Headset with the Console

The 5540 IP Console supports the Jabra GN9350e Cordless Headset. For details on how to operate these headsets, please refer to the manufacturer’s documentation.

Connecting the Cordless Headset

The GN9350e is comprised of a base station and a cordless headset.

Base Station

Cordless Headset

You can connect the GN9350e base station to the 5540 IP Console in one of two ways:

•in training mode

•in operational mode

Training mode allows a supervisor to hear the conversation via the handset or cordless headset for training purposes. Audio can be heard over both.

Operational mode allows audio only on the cordless headset or the handset.

Page 18

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Mitel 5540 manual Using a Cordless Headset with the Console, Connecting the Cordless Headset, Base Station Cordless Headset

Contents

5540 IP Console User Guide ReleaseMITEL NOTICE TO CANADIAN CUSTOMERS NOTICE TO U.S. CUSTOMERSTable of Contents Chapter 1 Getting StartedChapter 2 Call Handling Table of Contents Chapter 5 Using Trunk Functions Chapter 3 Using System FunctionsChapter 4 Using Extension Functions Chapter 6 Hotel/Motel FeaturesChapter 7 Reference Mitel 5540 IP Console - User GuideGetting Started ChapterMitel 5540 IP Console - User Guide Conventions Using this GuideIntroduction IntroductionConsole Components About the ConsoleBefore you begin Mitel 5540 IP Console - User GuideCorded Handset and Headset Ports Console Rear PortsAbout the Console Console Keys Mitel 5540 IP Console - User GuideAbout the Console SoftkeysConsole Display Adjusting the Handset and Headset Receiver Volume Adjusting the ConsoleAdjusting the Ringer Volume Adjusting the Contrast ControlAdjusting the Console Adjusting the Display BrightnessSwitching to Night/Day Service 3.Press Chg ServiceProgramming Firmkeys Setting the Console LanguageChanging the Attendant Present/Absent Status 3.Press LanguageAdjusting the Console 3.Press Firmkeys5.Press Save 1.Press Function 2.Press Att FunctionBase Station Cordless Headset Using a Cordless Headset with the ConsoleConnecting the Cordless Headset Mitel 5540 IP Console - User GuideUsing the Cordless Headset for Operational Mode Using a Cordless Headset with the ConsoleUsing the Cordless Headset for Training Mode Mitel 5540 IP Console - User GuidePowering the Console Answering Calls Using a Cordless HeadsetMaking Calls Using a Cordless Headset Guidelines for Cordless Headset OperationMitel 5540 IP Console - User Guide Call Handling ChapterMitel 5540 IP Console - User Guide Answering Calls Answering CallsNew Call Indication Recall RedialMisdialed Numbers When Multiple Calls are WaitingTransferring Calls Mitel 5540 IP Console - User GuideReaching an Extension with an Advisory Message Placing CallsPlacing a Call on Hold Placing CallsHold Recall Mitel 5540 IP Console - User GuideSetting up Conferences and Call Splitting Setting up Conferences and Call SplittingStacked Hold 1.Press Answer or Recall Answering RecallsAnswering Intercepts to the Console Mitel 5540 IP Console - User GuidePaging from the Console PA PagingPaging from the Console 1.Press Set Page Extension PagingCall Park Mitel 5540 IP Console - User Guide2.Press Set Page Placing Ringing or Paging Intercom CallsPlacing Ringing or Paging Intercom Calls 2. Press ReleasePress Redial Overriding Busy or Do Not DisturbRedialing the Last Number Mitel 5540 IP Console - User GuidePhonebook Phonebook3.Press Lookup Setting up a Serial Call 2.Press Serial CallMitel 5540 IP Console - User Guide Using Tone Signaling Using Tone SignalingAnswering a Call with Night Service Enabled Flashing on TrunksLast Call Retrieve Using Directed Call PickupMultiple Console Operation Inter-ConsoleCalls and TransfersCentralized Attendant Service CAS Centralized Attendant Service CASVoice mail Mitel 5540 IP Console - User Guide Using System Functions ChapterMitel 5540 IP Console - User Guide Viewing System Alarm Information Viewing System Alarm Information1.Press Function Mitel 5540 IP Console - User Guide Viewing 911 Call AlarmsEmergency Call Notification and Cordless Headsets 1.Press Function3.Press Date/Time Setting System Date and TimeSetting System Date and Time 5.Press Set Time3.Press Cncl All Fwd 4.Press Confirm Canceling Call ForwardingCanceling Do Not Disturb 3.Press Cncl All Dnd 4.Press ConfirmDisplaying the Console Identity Displaying the Console Identity1.Press Function 2.Press Identity Mitel 5540 IP Console - User Guide Using Extension Functions ChapterMitel 5540 IP Console - User Guide Viewing Extension Status Setting/Canceling Call ForwardingViewing Extension Status 1.Press Function 2.Press Stn Function4.PressEnter 5.Press No Disturb Setting/Canceling Do Not DisturbSetting/Clearing Message Waiting 3.Press StationsSetting/Clearing Advisory Messages Setting/Clearing Advisory MessagesClearing All Features 5.Press Set Up Msg4.Press Enter 5.Press Busy Rts Taking an Extension Out of Service4.Press Enter 5.Press Clear Feat 6.Press Exit Mitel 5540 IP Console - User GuideUsing Trunk Functions ChapterMitel 5540 IP Console - User Guide Viewing Trunk Group Busy Status Update StatusViewing Trunk Status Viewing Trunk Status3.Press Enter 2.Press Trunk Groups1.Press Trunk Groups Mitel 5540 IP Console - User GuideAccessing Specific Trunks Accessing Specific TrunksTaking a Trunk Out of Service 5.Press Att AccessMitel 5540 IP Console - User Guide Hotel/Motel Features ChapterMitel 5540 IP Console - User Guide Displaying and Changing Room Data Displaying and Changing Room Data3.Press Enter Mitel 5540 IP Console - User Guide 3.Press EnterChanging Room Occupancy and Condition Status Changing Room Occupancy and Condition Status3.Press Status 3.Press Check-in or Check-out 4.Press Enter Setting/Canceling Wake-upCallsChecking-In/Checking-Out 5.Press ExitBlocking Room-to-RoomCalls Setting Room Call RestrictionsSetting Room Call Restrictions 3.Press Enter 4.Press Wake-UpDisplaying/Clearing a Message Register Press Cancel or ReleaseMonitoring Guest Rooms 2.Press MorePrinting Reports Printing ReportsMitel 5540 IP Console - User Guide Reference ChapterMitel 5540 IP Console - User Guide Name Telephone DirectoryTelephone Directory NumberClass of Service/Restriction Mitel 5540 IP Console - User GuideMeaning Console Display AbbreviationsConsole Display Abbreviations MeaningAdvisory Messages for Display Telephones Mitel 5540 IP Console - User GuideGlossary Class of Service COSDISA Direct Inward System Access Busy outRecall LDN Keys Listed Directory NumberPABX Private Automatic Branch Exchange SoftwareTrunk Number Trunk IdentificationTrunk Identification IdentityMitel 5540 IP Console - User Guide Index IndexNumerics Index Index