Nortel Networks 1110 manual Answering a call, While on an active call, Placing a call on hold

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Answering a call

Answering a call

Each incoming call causes the telephone to ring and the Message Indicator lamp to flash.

To answer a call:

Lift the handset.

Note: Do not use the Line (DN) key to anwer a call.

While on an active call

This section describes the following features, available during an active call:

•“Placing a call on hold” on page 44

•“Transferring a call” on page 45

•“Using Timed Reminder Recall” on page 46

•“Using Call Park” on page 47

•“Recording a Calling Party Number” on page 49

•“Tracing a malicious call” on page 50

Placing a call on hold

Use the Hold feature when you are talking on one line and another call arrives on a second line. Retain the original call by putting it on hold and then answer the second call.

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Contents IP Phone Page Revision history Revision history Contents IP Network Statistics 3. Network Configuration Lock Menu While away from your deskAdditional call features Additional phone featuresUsing Hospitality features Talking with more than one person105 Basic features About the Nortel IP PhoneAbout the Nortel IP Phone Telephone display IP Phone 1110 LCD screenTelephone controls Context-sensitive soft keys are locatedAbout the Nortel IP Phone About the Nortel IP Phone Press the Services key once to access Msg/Inbox Your voice mailbox Connect the components Before you beginRelease the phone from the stand Remove the stand cover IP Phone 1110 connections Cable routing tracks and mounting holes Connect the components Telephone features Password AdminVirtual Office Login and Test Local Mode for Branch Office Telephone OptionsUsing the Telephone Options menu Volume adjustment Adjusting the volumePress the Select context-sensitive Return to the Telephone OptionsContrast adjustment Adjusting the display screen contrastLanguage Options menuLanguage… Selecting a languageDate/Time Local Dialpad ToneSelecting a date and time format Set Info Choosing a local dialpad toneDiagnostics Viewing telephone-specific diagnostic informationViewing telephone-specific information Ring type Ring type…Choosing a ring type Call Timer Enabling or disabling Call TimerLocal tools Navigation controls for menus Part 1Navigation controls for Edit mode PreferencesNavigation controls for menus Part 2 Enter keyAdjusting the LCD display screen contrast ContrastLanguages Backlight Timer Selecting a local tools languageLocal Diagnostics Adjusting the Backlight TimerNetwork Configuration Network Diagnostic ToolsIP Set&DHCP Information Ethernet StatisticsLock Menu Call features and Flexible Feature Codes Using Off-hook dialing Making a callUsing On-hook Dialing Using PredialTo use Predial Using Ring Again To edit a Predial numberTo call a Ring Again party when you receive notification To activate Ring AgainEnter the Ring Again Activate FFC To deactivate Ring Again before notificationUsing Last Number Redial To use Last Number RedialUsing Speed Call To store a Speed Call numberPress the Speed Call Controller To make a Speed CallUsing System Speed Call To make a System Speed CallPress the System Speed Call Controller SScCtl keyAnswering a call While on an active callPlacing a call on hold To answer a callTransferring a call To place a call on holdTo retrieve a call on hold To transfer a call to a third partyUsing Timed Reminder Recall To use Timed Reminder RecallUsing Call Park To park a call on the System Park DN or your own DNTo park a call using the Spre code or FFC Recording a Calling Party Number To retrieve a parked callTo record a caller’s number for accounting purposes Tracing a malicious call To activate Call TraceUsing Call Forward While away from your deskTo forward your calls or change the forward number Forward All Calls Activate FFCUsing Internal Call Forward To deactivate Call ForwardForward All Calls Deactivate FFC To reinstate Call Forward to the same numberUsing Remote Call Forward To deactivate Internal Call ForwardCall Forward Deactivate FFC To activate Remote Call ForwardTo deactivate Remote Call Forward Securing your telephone To lock your telephoneTo unlock your telephone Talking with more than one person Setting up a conference call To set up a conference callUsing Group Call To call group membersEnter the Group Call FFC To answer a group call To end a group callWorking without interruption Activating Make Set BusyTo activate Make Set Busy To deactivate Make Set Busy Additional call features Using Call Page Connect to make an announcementTo connect to Call Charging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call to an account when you transfer a call To charge a call in progressDial the Call Detail Recording FFC Using Enhanced Override To use Enhanced OverrideUsing Forced Camp-on To use Forced Camp-onAnswering a call camped-on to your extension Overriding a busy signal Using Privacy ReleaseTo override a busy signal Using Radio Dial the Radio Paging Access FFCTo use Privacy Release in an established state To use Automatic Preselection Meet-meTo use Automatic Post-selection To answer a Radio Dial the Radio Paging Answer FFCAdditional phone features Using Virtual OfficeSecure Communication Logging in to Virtual Office Virtual Office connection availabilityAdditional phone features Using Virtual Office on your Remote telephone IP Phone 1120E logged in to an IP PhoneLogged in to an IP Phone 1110 using an IP Phone 1140E Using Virtual Office on your Office telephone Logged in to an IP Phone 1110 using an IP SoftphoneOffice phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1Troubleshooting MG 1000B Part 2 Using Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCTo cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up Verify FFCStation Control Password Changing your Station Control PasswordStation Control Password Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1Flexible Feature Codes Part 2 Flexible Feature Codes FFC Regulatory and safety information Other EMC complianceDenAn regulatory notice for Japan Regulatory and safety information Terms you should know Information display 101 102 103 Terms you should know 104 Index 106 107 Index 108 Page Copyright 2006 Nortel Networks. All rights reserved